Turn your device into a mobile health and safety tool.

Click to view the services and apps available for each product.

Touch

Jitterbug5

Splash

Included with all Health & Safety Packages.

Compatible with:

Jitterbug Touch smartphone for seniors Jitterbug5 cell phone for seniors Splash personal emergency response system

5Star Urgent Response

Be prepared for any situation, anytime, anywhere.

5Star Urgent Response Service provides easy-to-use and reliable access to IAED (International Academies of Emergency Dispatch) Certified 5Star Agents who will confirm your location, evaluate your situation, and get you the help you need. Trained in CPR and other emergency procedures, they can assist you with any uncertain or unsafe situation, 24 hours a day. So whether you’re lost in an unfamiliar part of town, walking in a parking lot at night, or experiencing a medical issue, 5Star Service can help.

Service includes:
911 Support and Follow-up - 5Star Agents can call 9-1-1 on your behalf or conference you in.
Your Personal Profile - The secure information you choose to provide in your Personal Profile empowers your 5Star Agent with critical details for faster, more personalized assistance.
Reliable Nationwide Coverage - Anywhere wireless coverage is available, your phone calls and 5Star Service are powered by the nation’s most dependable wireless network.
Multilingual Support - 5Star Agents can provide translation support for over 100 languages.

With 5Star Urgent Response Service, you and your family can worry less, knowing that someone you trust is always available to help, whenever you need it.

How it works:
  1. 1 Press the button to speak immediately with a 5Star Urgent Response Agent.
  2. 2 Agent will confirm your location, evaluate your situation and even stay on the line until your situation is resolved.
  3. 3 Agents can call emergency services, get roadside assistance or a locksmith, or contact family.

Included with select Health & Safety Packages.

$4 per month if purchased separately.

Compatible with:

Jitterbug Touch smartphone for seniors Jitterbug5 cell phone for seniors Splash personal emergency response system

Urgent Care

24/7 access to registered nurses and board-certified doctors.

With Urgent Care, you can speak with a live nurse or a doctor 24/7 and even get a prescription for common medications over the phone. It’s an easy way to access quality medical advice that’s available anytime, anywhere and insurance is not necessary. The companion Urgent Care app on the JItterbug Touch also offers a Symptom Checker and Medical Dictionary on your phone.

Service includes:
Registered nurses and board-certified doctors available 24/7
No appointment or co-pay necessary
Prescriptions by phone
Access to robust Medical Dictionary and interactive Symptom Checker for JItterbug Touch customers
Spanish translation available
Urgent Care, brought to you in partnership with FONEMED®, is not a substitute for dialing 9-1-1 and should not be used in a case of emergency. FONEMED's registered nurses and contracted physicians through MDLIVE (the “Providers”) offer advice regarding health care decisions, may prescribe certain medications and make diagnoses. We are not liable for any act or omission, including negligence, of any FONEMED employee or contractor. GreatCall is not a health care provider and does not provide health care services. You should seek the advice of your physician if you have any questions about medical treatment.

Included with Ultimate Health & Safety Packages.

$3 or $4 per month if purchased separately (varies by device).

Compatible with:

GreatCall Touch3 Jitterbug GreatCall Splash

Product Replacement

If anything happens to your phone or device, we’ll replace it.

If your GreatCall phone or device gets lost, is stolen or if it breaks, we’ll send you another one. Enjoy peace of mind for only $4 per month for Jitterbug phones and just $3 per month for the GreatCall Splash*.

*Monthly fee is per device. You must wait 60 days after enrollment before requesting a replacement device. Limit one replacement per 12-month period. There is a $15 replacement fee for the GreatCall Splash, a $25 replacement fee for the Jitterbug5, and a $50 replacement fee for the Jitterbug Touch3. All fees include delivery of a refurbished replacement device within 7 days.

Included with Ultimate Health & Safety Packages.

Compatible with:

Jitterbug Touch smartphone for seniors Jitterbug5 cell phone for seniors

Personal Operator

Make your daily life a little bit easier with live operator services.

Our friendly Personal Operators can help you, 24/7, with various tasks just by dialing “0” on your keypad.

Our Personal Operators can:
Update and manage your Phone Book
Look up residential, business or government phone numbers
Connect you to any number in the United States or Canada
Place calls to anyone in your Phone Book
Add events and appointments to your Calendar (Jitterbug5 only)
Update your MyWorld feed (Jitterbug5 only)
Unlimited access to GreatCall’s Personal Operator is included with Ultimate Health & Safety Packages for Touch3 and Jitterbug5 (airtime rates still apply). Access to Personal Operator for all other plans will result in five additional minutes deducted from your monthly minute allowance in addition to the length of the call.

Included with Ultimate Health & Safety Package.

Compatible with:

Splash personal emergency response system

Fall Detection

Automatically calls for help if you fall.

The fall detection feature works with your 5Star Service on the Splash device to detect a fall. When you wear your Splash device in a specially designed Lanyard Accessory Set we provide, fall detection’s advanced technology can sense sudden movement. If a fall is detected, the Splash device automatically connects you to an IAED (Formerly NAED) Certified Response Agent who will confirm your location using patented GPS technology, evaluate the situation and get you the help you need.

How it works:
  1. 1 If a fall occurs and you are unable to press the button on your Splash, it will detect the fall.
  2. 2 Your Splash automatically calls 5Star Service and connects you with an Urgent Response Agent.
  3. 3 5Star Urgent Response Agents will get you the help you need.

Included with all Health & Safety Packages.

$4 per month if purchased separately.

Compatible with:

Jitterbug Touch smartphone for seniors Jitterbug5 cell phone for seniors

MedCoach

Stay on schedule with medications and refills.

We understand that taking medications can be an important part of daily life and you shouldn't have to worry about remembering to stay on schedule. With our MedCoach medication reminder service, you can easily follow your medication and vitamin schedule as prescribed by your doctor with friendly reminder messages delivered to your phone. We can even connect you to your pharmacy for prescription refills. You can manage your reminders on the web at mygreatcall.com or through the companion app pre-loaded on the Jitterbug Touch.

Included with all Health & Safety Packages.

$4 per month if purchased separately.

Compatible with:

GreatCall Touch3 Jitterbug

The Wellness Call

A senior wellness program from best-selling author and expert Brian Alman, Ph.D.

If you struggle with things like stress, sleeplessness, weight issues, pain or loneliness, just one 2 – 3 minute motivational call per week can help you. The Wellness Call is an empowering and motivational service developed in partnership with world-renowned wellness expert and best- selling author Brian Alman, Ph.D. Learn personalized strategies and techniques that can improve your physical, mental and emotional outlook. You’ll also receive custom tips and solutions that provide a boost to help maintain a healthy lifestyle.

Included with all plans.

Compatible with:

Jitterbug Touch smartphone for seniors Jitterbug5 cell phone for seniors

Daily Health Tips

Get tips for maintaining a healthy lifestyle.

This service is brought to you in partnership with the American Heart Association’s Go Red For Women® Movement. Stay healthy with daily health tips for seniors.

Every day you’ll receive a new text message that includes helpful information on exercising, eating right and living a heart-healthy lifestyle.

Included with select Health & Safety Packages.

$4 per month if purchased separately.

Compatible with:

Jitterbug Touch smartphone for seniors Jitterbug5 cell phone for seniors

The Check-in Call

Friendly automated calls will check in with you daily.

This helpful service will call to check in with you as often as you like. Questions relating to pain level, appetite, overall well-being and sleep quality can be asked on each call based on the information in your Personal Profile. If you reply that you need assistance, or if you miss a call, we will send a notification for help to a friend or relative listed as a personal contact.

Service includes:
Friendly automated calls up to 6 times per day - Get peace of mind and security for you and your family.
Friends or family notification - Should you indicate that you are in need of assistance, we will automatically notify the people you designate as personal contacts.
Easy set-up - Either call a GreatCall Personal Operator* or log in at MyGreatCall.com to create your contact list and your preferred schedule.
*5 minute charge per call on most plans. Fee waived with Ultimate Health and Safety package. GreatCall is not a health care provider and does not provide health care services. You should seek the advice of your physician if you have any questions about medical treatment.

Included with all plans.

Compatible with:

Jitterbug Touch smartphone for seniors Jitterbug5 cell phone for seniors

Brain Games

The fun way to train your brain.

BrainHQ®, from Posit Science®, is a suite of fun brain training games to improve your memory and sharpen your focus. Designed by the leading provider of clinically-proven brain fitness exercises, these games have been tested to show real benefits by using them. They’re available for free and pre-loaded on the Jitterbug5 and Touch3 so you can play them anytime, anywhere.

Jitterbug5 includes:
Quick Match – improve focus by retraining your brain to focus its attention
Make a Pair – sharpen your memory by improving your brain’s ability to record what it sees
Touch3 includes:
Face Facts – improve your ability to succeed when meeting new people
Target Tracker – help build divided attention by tracking several moving objects
Right Turn – improve your spatial rotation skills so you can better navigate the world as well as a variety of other everyday tasks

$4 per month.

Compatible with:

Jitterbug5 cell phone for seniors

MyWorld

A fun and easy way to keep up to date on all your favorite interests.

MyWorld allows instant access to personal interests like local weather forecasts, sports scores, stock updates, daily trivia and horoscopes. The information is sent right to your phone without using the Internet. MyWorld can be managed through mygreatcall.com or by calling a GreatCall Personal Operator*.

*5 minute charge per call on most plans. Fee waived with Ultimate Health and Safety package. 

Included with all plans.

Compatible with:

Jitterbug

MyCalendar

Never miss important dates or appointments.

Keep track of significant dates and appointments right on your phone so you’ll never miss an important event. The MyCalendar application allows GreatCall Personal Operators* to update your calendar for you so updates appear right on your phone.

Service includes:
Mobile calendar – Keep important dates and appointments right on your phone.
Two ways to manage your calendar – Log on to mygreatcall.com or call a GreatCall Personal Operator* to update your calendar.
Helpful reminders – A reminder alert will sound on your phone and a message will show the date and time of your event.
*5 minute charge per call on most plans. Fee waived with Ultimate Health and Safety package.

GreatCall is powered by the nation’s largest and most dependable wireless network.

  • No Annual Contracts
  • No Cancellation Fees
  • 100% U.S.-based Customer Service

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We’re here for you.

Our award-winning, U.S.-based customer service representatives and technical support professionals are here if you need assistance.
Call us at 1-800-733-6632.

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