Payment & Returns

Set up your payment method and review our return policy.

Download ACH Payment Form (PDF)

Download Credit Card Update Form (PDF)

Learn about our 30 day return policy

Health & Safety Forms

Set up your emergency profile and medication management.

5Star Profile Form (PDF)

The MedCoach Worksheet (PDF)

Refer-a-Friend Program

Have a friend buy and activate a GreatCall product and you'll both receive a $25 credit.

Learn More

Customer Reviews

People love their GreatCall products. Check out their love stories!

Read Reviews

Find user guides, how-to videos, and product support for your GreatCall Products.


Cell Phones

Urgent Response Devices

Jitterbug Smart

Our Learning Center is here to help.

At GreatCall, we provide you with easy-to-follow educational tools for the way you want to learn. Whether it’s your first smartphone or you are ready for advanced features, our Learning Center is here to help every step of the way.

  • How-to Videos

    Library of videos including basic and advanced features of your phone.

  • How-to Cards

    Learn the basics of your phone including easy to follow pictures and diagrams.

  • Learning Live

    Sign up for live interactive online courses from basic to advanced.

  • Speak with Jitterbug Experts


Frequently Asked Questions