Whether you're going to the airport, the store or visiting friends, GreatCall Rides will take you wherever you want to go.

How It Works

1. Dial "0".

Simply dial "0" on any Jitterbug phone to request a ride from a live Personal Operator who'll provide an estimate and wait time before you book your ride.

2. Get picked up.

It’s more convenient and affordable than a taxi. A friendly driver will arrive at your location within minutes and take you where you want to go.

3. Go anywhere.

The fare will be added to your next GreatCall bill, so there’s no need to tip or carry cash. Ready to return? Just dial “0” again and you’ll be on your way.

Why GreatCall Rides?

Go where you want, when you want

No more waiting for a taxi or relying on friends and family. GreatCall Rides comes straight to your location within minutes. A GreatCall Operator will give you a fare estimate before you commit, and your Lyft driver will use GPS technology to find the quickest routes possible.

It's easy to use, reliable and convenient.

GreatCall has teamed up with Lyft, the national ridesharing company committed to providing safe and reliable rides. And you can rest assured knowing all Lyft drivers are friendly, background-checked, and insured. Vehicles are inspected for safety by Lyft, so you can travel with confidence.

Get GreatCall Rides on the Jitterbug phone that's right for you.

The simple smartphone with a large screen and simple menu.

Explore Jitterbug Smart2

The easy-to-use flip phone with big buttons and a loud speaker.

Explore Jitterbug Flip

What our customers are saying

"We were thrilled with the level of service we received. The driver arrived five minutes early, helped us load up the car and was kind and patient. The car was clean and appeared to be in excellent shape and dependable. The driver also went out of his way to help us gain access to the hospital. Based on this experience, I’m sure that we will use the service again."

- GreatCall Rides User

See GreatCall Rides in action.

Common Questions

GreatCall Rides is currently available wherever the Lyft service operates. If you are not currently a Jitterbug owner, please call 877-301-5284 for more information. If you are a Jitterbug customer, simply dial “0” on your Jitterbug phone and GreatCall Operators can confirm specific locations when booking a ride.

Just press "0" on any Jitterbug phone to request a ride from a live, U.S.-based Personal Operator. There are no apps to download or install. Your Personal Operator will arrange everything from scheduling your ride to providing an estimated fare and arrival time.

Through our partnership with Lyft, the trusted, nationwide ride service, you will be connected with a friendly driver who is always background-checked and insured. Vehicles are regularly inspected for safety, so you can ride with confidence.

Go anywhere within your city or town’s coverage area. As long as you have your Jitterbug, you can get picked up from your home, the doctor’s office, a restaurant or wherever you are.

Once you’ve given your location and destination to the Personal Operator, this information will be passed on to your driver. Using GPS technology, the driver will know the quickest route to where you are and where you want to go.

Just dial "0" again on your Jitterbug and your Personal Operator will be happy to arrange for another ride to bring you back home. A car will be sent to your exact location in minutes. Call anytime, from anywhere. It's that easy and convenient.

On certain trips, your first thought might be to ask the driver to wait for you. However, because you can call for an immediate pickup, we suggest calling a second car for your return journey, rather than having the car wait.

When you request a ride, the Personal Operator will give you a fare estimate, which you can choose to accept or decline. If you decline, you won’t be charged anything. If you accept, that charge will appear on your monthly GreatCall bill. There’s no need to tip or carry cash. It’s that simple.

For calls to a Personal Operator in which a service is completed, you will be charged $0.99/call, and plan minutes will be deducted equal to the length of the call. The $0.99/call Personal Operator fee is waived with Ultimate Health & Safety Package.

*$5 first ride credit expires December 31, 2020. Personal Operator fees may apply and minutes used will be deducted from your rate plan. See full Terms and Conditions.