Emergency services, peace of mind and more.

Designed to be easy to use and exclusively available on all GreatCall products, 5Star is our premier, award-winning emergency service that will immediately connect you to a highly-trained, certified IAED 5Star Agent in the event of an emergency. Our Agents, who were awarded for having the fastest response time, will confirm your location, evaluate your situation and get you the help you need, 24/7.

How 5Star works.

1

Press the button to speak immediately with a 5Star urgent response Agent.

2

Agent will confirm your location, evaluate your situation and stay on the line until your situation is resolved.

3

Agents can call emergency services, get roadside assistance or a locksmith, or contact family.

More ways 5Star can help you.

Anxious situation

  • You are locked out of your house.
  • You don’t want to burden or rely on family members.
  • You want a family member to be able to locate you in an emergency.

Potential danger

  • You get a flat tire on the highway.
  • You hear a strange noise outside your house at night.
  • You arrive home and notice a stranger parked in the driveway.

Likely threat

  • Your car won’t start and a stranger is approaching.
  • You’re walking alone and feel someone is following you.
  • You get home and think someone is in your house.

Immediate emergency

  • You fall and are injured.
  • You witness an accident.
  • You start to feel chest pain.

Stay connected with the GreatCall Link app.

Stay safe, connected and independent with the GreatCall Link app.

GreatCall Link is a free app that works with 5Star to keep your family informed about your health and safety when you use a GreatCall device. If 5Star is utilized, an authorized caregiver will be immediately notified, giving your family peace of mind.

GreatCall Link is a free app that works with 5Star to keep your family informed about your health and safety when you use a GreatCall device. If 5Star is utilized, an authorized caregiver will be immediately notified, giving your family peace of mind.

GreatCall Link is a free app that works with 5Star to keep your family informed about your health and safety when you use a GreatCall device. If 5Star is utilized, an authorized caregiver will be immediately notified. If you choose, you can also give a family member or caregiver the ability to check your activities and see your location if they need to get to you quickly. Link helps you stay independent, while giving your family peace of mind.

Fall Detection for extra protection.

Fall Detection for extra protection.

For an added layer of safety and protection, GreatCall’s Lively Mobile and Lively Wearable devices take 5Star Urgent Response to the next level with Fall Detection. When worn around the neck with the included lanyard, they will sense the sudden movement of a fall. If you are unable to press the button, the Lively Mobile and Lively Wearable will automatically connect you to a 5Star Agent.

For an added layer of safety and protection, GreatCall’s Lively Mobile and Lively Wearable devices take 5Star Urgent Response to the next level with Fall Detection. When worn around the neck with the included lanyard, they will sense the sudden movement of a fall. If you are unable to press the button, the Lively Mobile and Lively Wearable will automatically connect you to a 5Star Agent.

Get 5Star on the GreatCall product that's right for you.

Jitterbug Smart2

All-new Jitterbug Smart2
$11249

All-new Jitterbug Smart2 The simple smartphone with built-in health and safety apps.

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Jitterbug Flip

$7499

The easy-to-use cell phone with a 5Star urgent response button.

Lively Mobile

$3749

The all-in-one mobile medical alert device with optional fall detection.

Lively Wearable

$3749

The urgent response device that works with your smartphone.

Your health and safety has always been our number one priority.

Your health and safety has always been our number one priority.

That's why we designed our products with an easy-to-use emergency response button along with a suite of health and safety services. With our exclusive 5Star service, In any uncertain or unsafe situation, a highly-trained Agent will confirm your location and get you the help you need, 24/7. You can even speak to a board-certified doctor or registered nurse with our Urgent Care service. And our Link app gives family caregivers peace of mind.