Get exclusive Lively Health & Safety Services with Apple Watch and the Lively app.

Access Lively Health & Safety Services through the Lively app on your Apple Watch. In an emergency, tap the Urgent Response icon and you’ll be connected to an IAED-certified Agent who will get you the help you need. And with Urgent Care, you can speak to a registered nurse or board-certified doctor anytime, day or night.

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Stay safe with Urgent Response and Fall Detection.

Lively Urgent Response Agents are highly trained in emergency and non-emergency situations and can send help if you are locked out of your house, have car trouble, are in potential danger, or if you are experiencing any kind of medical emergency. And Apple Watch can help keep you even safer with its Fall Detection feature that can connect you to emergency services if it detects that you’ve taken a hard fall. Plus, with Live Agent Assist, the Lively Agents will provide an extra layer of protection by calling you to make sure you’re okay and contact family members if needed.


Tap the Urgent Response button on your Apple Watch to connect to an IAED-certified Response Agent.


Agent will remain with you on the line until your situation is resolved.


Agents can call emergency services, get roadside assistance, or contact family.

Stay healthy with 24/7 access to doctors and nurses.

With Urgent Care, you can speak with a live registered nurse or a board-certified doctor, and even get a prescription for common medications over the phone. It’s an easy way to access qualified medical advice anytime, anywhere, and insurance isn’t necessary. And Apple Watch helps you stay even healthier with apps that allow you to measure your heart rate and blood oxygen levels, plus even let you take an electrocardiogram.*

*Blood oxygen sensor and electrocardiogram on Apple Watch Series 6 only.

Stay connected with friends and family.

The GreatCall Link app keeps loved ones updated on your health and safety. They just download the free app, and if you contact Urgent Response for help, they will receive an alert on their smartphone. You stay independent, while they feel more reassured. And with available cellular on Apple Watch, you can stay connected even when you don’t have your phone.

Now save up to $200 on select Apple Watch models, exclusively at Best Buy.

Save up to $200 on select Apple Watch models when you purchase a 2-year Preferred Health & Safety Package. For only $29.99 a month, you’ll get unlimited access to Urgent Response, Urgent Care and GreatCall Link. Select Apple models can even detect if you’ve taken a hard fall, then automatically call emergency services for you. And it can even complete an emergency call while you’re traveling abroad.*

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Already have an Apple Watch?

Add Lively Health & Safety Services through the Lively app on your iPhone or Apple Watch.
Call 800-358-7174 to get started.

Getting started with Apple Watch.

Click the button below to download simple instructions on how to set up the Lively app and access Urgent Response on your Apple Watch.

Download How-to Cards

*Some bands are sold separately. Apple Watch Series 6 requires an iPhone 6s or later with iOS 14 or later. Wireless service plan required for cellular service. Contact your service provider for more details. International roaming is not supported. Check for participating wireless carriers and eligibility. See for additional setup instructions.