What if every day you
did something that mattered?

Now you can.

GreatCall, a wholly owned subsidiary of Best Buy, is the leader in connected health for active aging. Our focus is on bettering the lives of older adults by enabling their safety, independence and ability to stay in their homes longer, while also giving their caregivers peace of mind. We come to work every day and help save lives. What we do matters.

With health and safety solutions for older adults and their family caregivers, GreatCall’s innovative suite of easy-to-use mobile products and award-winning approach to customer care helps aging consumers live more independent lives. Products and services include, Jitterbug Flip, Jitterbug Smart2, Lively Wearable, Lively Home and health, safety and wellness services GreatCall Link and 5Star Urgent Response. In addition, we’re at the forefront of healthcare monitoring with a rapidly growing commercial business.

Our products and services support an underserved, but rapidly growing, aging population. We understand our market needs and, as a result, we are the first to innovate and bring new solutions to the aging population and their caregivers. In support of the Best Buy Health strategy, we benefit from their support, resources, network, brand and scale while maintaining our culture and core values of being smart, caring and collaborative.

At our core, we are a company of employees who do meaningful work. We are GreatCall.

Current Job Openings

The best of both worlds.

As a wholly owned subsidiary of Best Buy, we benefit from their support, resources, network, brand and scale. GreatCall proudly maintains its culture, mission, values and commitment to doing meaningful work serving our customer base. That focus perfectly intersects with Best Buy’s purpose to enrich the lives of consumers through technology by addressing key human needs across a range of areas, including health. So, when you start a career with GreatCall you get the best of both worlds!

Real stories.

We take care of our employees.

  • 401K
    Our company match increases your savings potential
  • Tuition Discounts
    We are committed to your development
  • Medical Insurance
    We have plans to keep you covered
  • Path to Wellness
    A holistic program for your well-being
  • Dental Insurance
    Caring is part of our flossify
  • Best Buy Discount
    Shop until you drop
  • SmartDollar
    To get you financially fit
  • Vision Insurance
    We're planning for 2020 in more ways than one
  • Meaningful Day
    An extra day to do something meaningful
  • Genius Program
    Our employees are genius
  • Paid Vacation
    Work hard, play hard
  • Employee Assistance
    We're here to help
  • Healthy Snacks
    Who doesn't love free snacks
  • Yoga & Fitness Classes
    On-site and on the clock

do meaningful work

LIVE A MEANINGFUL LIFE

See where you fit in.

We are the leader in connected health for active aging and are currently recruiting for smart, caring, and collaborative individuals to join our growing team. If you're driven by doing meaningful work, are looking for a casual, open, and high-performing culture, we'd love to hear from you. Whether you're skilled in developing code for our new product lines, directly supporting our customers, or providing shared service support for business operations, GreatCall could be the best place for you to continue to grow your career!

Consumer Products

Product development, marketing, and sales professionals deliver easy-to-us and meaningful products and services to our growing customer deomgraphic. If you are passionate about creating and delivering products to a uniquely positioned customer base - we want to hear from you!

Commercial Products

Focused on delivering business to business solutions to help healthcare systems, assisted living centers, and insurance providers offer products and services to help keep their clients independent, connected, and safe. If you have a B2B background, are client focused, and passionate about connected health - let's talk!

Caring Centers

More than your traditional call center, our caring centers employ positive, patient, caring, and solutions-oriented individuals committed to providing current and potential customers with the best possible customer service experience. If you are motivated by helping others and providing excellent service - there's a place for you at GreatCall!

Technology

IT, Software Development, Data Science, and Business Intelligence professionals support the internal and external technology needs of our business to provide customers with simple, yet advanced technical solutions. If you are highly skilled, solutions oriented, and interested in working a dynamic environment - we'd like to speak with you about the possibility of you joining our team!

Business Operations

Responsible for the operational foundations of the business, our shared services departments like Finance, Logistics, and Human Resources are committed to partnering and supporting the customer and commercial business lines. If you are an expert in their field, collaborative in your approach, and solutions oriented, send us a note!

Featured Job

The Director of Commercial Marketing

This position will define roles on this emerging team to support a growing commercial business at GreatCall. This person will manage day-to-day marketing operations as well as support strategy development and partner with the marketing team and assume responsibility for building a lead generation strategy, overseeing content creation, and determining Marketing tactics like trade shows, and messaging.

Product development, marketing, and sales professionals deliver easy-to-us and meaningful products and services to our growing customer demographic. If you are passionate about creating and delivering products to a uniquely positioned customer base - we want to hear from you!

Focused on delivering business to business solutions to help healthcare systems, assisted living centers, and insurance providers offer products and services to help keep their clients independent, connected, and safe. If you have a B2B background, are client focused, and passionate about connected health - let's talk!

More than your traditional call center, our caring centers employ positive, patient, caring, and solutions-oriented individuals committed to providing current and potential customers with the best possible customer service experience. If you are motivated by helping others and providing excellent service - there's a place for you at GreatCall!

IT, Software Development, Data Science, and Business Intelligence professionals support the internal and external technology needs of our business to provide customers with simple, yet advanced technical solutions. If you are highly skilled, solutions oriented, and interested in working a dynamic environment - we'd like to speak with you about the possibility of you joining our team!

Responsible for the operational foundations of the business, our shared services departments like Finance, Logistics, and Human Resources are committed to partnering and supporting the customer and commercial business lines. If you are an expert in their field, collaborative in your approach, and solutions oriented, send us a note!

Direct Sales Representative The Direct Sales Representative is part of a fun, fast-paced environment with an uncapped commission plan. Sales Representatives receive all inbound sales calls, listen to and answer customers' questions, and sell products that help our active aging customers. Learn more about our Direct Sales Team

We're growing.

Since 2006 GreatCall has experienced steady growth. We offer employment opportunities at our four below locations and occasionally, positions in other locations. Check our open positions for the most up-to-date information.

Corporate Office | San Diego, CA

Caring Center | Carlsbad, CA

Caring Center | Reno, NV

Caring Center | San Antonio, TX

Giving back.

GreatCall’s caring and collaborative culture extends beyond our offices. We believe it is our responsibility to extend our “meaningful work” vision to our communities. Working with leading organizations such as the American Heart Association, the Alzheimer’s Association of San Diego and American Diabetes Association, we help bring that commitment to life. In addition to our corporate initiatives we are recognizing the importance of volunteering through a new program of charitable donations by awarding six nominated charities $1,000.

Learn more about GreatCall by visiting us on