Create MyGreatCall Account

Please create a FREE MyGreatCall account to register
your Jitterbug phone, your 5Star, or your smartphone App

Click on the appropriate product below

To create your FREE MyGreatCall account, please enter your Mobile Phone number (including area code) that will be used for this log in.

Don’t have a GreatCall Mobile Phone Number?


Are you subscribing to 5Star or MedCoach smartphone app?

Click on appropriate image below.

Jitterbug5 Jitterbug5 Jitterbug5

$119.00 $99.00

 Red  White  Blue

Jitterbug5 gives you one-touch access to health & safety experts.

From the creators of the original Jitterbug® comes the redesigned Jitterbug5. A cell phone that truly enables you to be connected, protected and in control of your life.

Get Connected

The Jitterbug5 has features like a backlit keypad, big buttons with legible numbers, a powerful speaker for clear conversations, and a battery that lasts up to 25 days. There’s also a built-in camera that makes it easy to capture and share your favorite photos. And it’s all powered by the nation’s most dependable wireless network.

Be Protected

Life is unpredictable, but with 5Star Medical Alert Service that’s included in a GreatCall GoPlan, you’re prepared for anything. In any uncertain or unsafe situation, just push the 5Star button and you’ll speak immediately with an 5Star Medical Alert Agent. The Agent will confirm your location using patented GPS technology, evaluation your situation and get you the help you need.

Stay in Control

A GreatCall GoPlan gives you the security of exclusive health management services that provide unlimited access to registered nurses and board-certified doctors, 24/7. Plus, you can stay on top of your prescription schedule with our MedCoach service, get daily health tips, wellness coaching, and more.

Award-Winning Customer Service

When you need assistance, our knowledgeable U.S.-based Customer Service Representatives and friendly Operators are there to help. Just dial “0” and an Operator can help you connect a call or add a contact to your Phone Book.1


It's an easy-to-use cell phone

Backlit keypad with big buttons and a bright color screen

Easy to navigate with simple “YES” or “NO” buttons

Voice Dial for quick access to contacts

Powerful Speaker delivers loud, clear sound

Long-lasting battery up to 25 days of standby time

Easy-to-use camera with photo sharing

Speakerphone that lets you talk hands-free

U. S.- based Operators available 24/7 just by dialing “0”

It's a network of health and safety experts

5Star Medical Alert Service lets you speak immediately to an NAED-certified 5Star Agent who can help in any uncertain or unsafe situation

Urgent Care gives you unlimited access to registered nurses and board-certified doctors for advice, diagnoses and/or prescriptions, 24/7

MedCoach sends daily reminders to help you stay on your prescription schedule wherever you go

The Wellness Call can help you feel better with a motivational call every week from a wellness expert and best-selling author Brian Alman, Ph.D.

Daily Health Tips provide helpful suggestions on how to live a heart healthy lifestyle from the American Heart Association®

The Check-in Call is a friendly automated call that will check in with you as often as you’d like

Brain Games that you can play right on your phone can improve your memory and sharpen your focus

5Star Medical Alert Service gets you help anytime, anywhere

Whether you’re at home or on the go, life can catch you by surprise, but with 5Star Medical Alert Service on your Jitterbug, you’re ready for whatever comes your way. No matter if it’s an accident or an emergency, 5Star connects you to Medical Alert Agents who are trained to provide help in a variety of situations. These Agents will confirm your location using patented GPS technology, evaluate your situation and get you the help you need. They will even stay on the line with you until your situation is resolved.

5Star Medical Alert Agents can:

  • Dispatch emergency services
  • Connect you to a registered nurse or board-certified doctor
  • Conference in an emergency contact
  • Share medical information from your GreatCall Personal Profile
    with first responders
  • Provide translation support in over 100 languages

How it works:

1. Jitterbug5

Press the 5Star Medical Alert button to establish two-way communication with a highly-trained Medical Alert Agent.

2. Patented GPS

Agent will confirm your location using patented GPS, evaluate your situation and get you the help you need.

3. Agent

Agent will stay on the line until your situation is resolved.


GoPlans Starting at $24.99

GreatCall GoPlans offer the best value by combining unlimited access to health & safety services with monthly talk minutes.

5Star Service

Wherever you go, one touch lets you speak immediately to Medical Alert Agents.

Urgent Care

Unlimited 24/7 access to registered nurses and board-certified doctors.


Friendly reminders delivered to your phone to ensure you follow your medication schedule.

GreatCall Link

An app that keeps caregivers informed about the health and safety of family members.

50 Minutes

All GoPlans include 50 minutes of talk time per month.

Minutes-Only Plans

Starting at $14.99, Minutes-Only Plans give you 50 talk minutes per month.

All GoPlans include Voice Mail, Call Waiting, Caller ID and Free Long Distance.

Need more minutes or texts?

We offer additional talk minutes and text messaging to help keep you connected.

Minutes 150 650 1450 Unlimited
Price/Mo. $5.00 $15.00 $25.00 $45.00
Price is in addition to cost of monthly plan. Unlimited minutes only available with GoPlan.
  • No contracts
  • No cancellation fees
  • 100% U.S.-based customer service

Coverage Map

GreatCall Coverage Map GreatCall service is powered by the nation's largest and most dependable wireless networks.

Check that you have active network coverage in your area. Enter your ZIP code below.

ZIP code is required
ZIP code must be 5 digits
Invalid ZIP code
We are sorry! Although GreatCall phones will work almost anywhere in the U.S. where cellular service is available, your service address is one of the few locations where coverage is not available. If you feel that this is an error, or if you would like to explore other options, please call one of our representatives at 800-918-8543.
Yes! We've got you covered.
Yes! We've got you covered.
There was a problem communicating with the server. Please try again.

GreatCall Link

Compatible with GreatCall Link

With a GreatCall GoPlan on the Jitterbug5, the Link app is included. Link is an innovative app that friends or family members download on their smartphone to stay connected to you, or access through the web on a home computer. They’ll receive notifications in the event you’ve contacted our Medical Alert Agents and can see that you’ve reached your destination safely, whether your device is on or off and if it’s charged.

Learn More