Create MyGreatCall Account

Please create a FREE MyGreatCall account to register
your Jitterbug phone, your 5Star, or your smartphone App

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To create your FREE MyGreatCall account, please enter your Mobile Phone number (including area code) that will be used for this log in.

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Are you subscribing to 5Star or MedCoach smartphone app?

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GreatCall Splash in Desert Silver GreatCall Splash in Tahoe Blue


 Desert Silver  Tahoe Blue

While some medical alert devices only work close to home, the GreatCall Splash can go with you around town or across the country. Powered by the nation’s most dependable wireless network, the Splash supports your active aging lifestyle, with access to highly-trained Medical Alert Agents at the press of a button. And, it’s waterproof, so you can use it while you’re out watering the garden, at the beach or in the shower.

Help for any emergency, big or small

You never know when or where you may need help. You could use a cell phone to call a friend or family member, but they may be unavailable or unqualified to assist you. Instead, by simply touching the button on the Splash, you’re immediately connected, via two-way communication, with a 5Star Medical Alert Agent, who is ready and able to help. And with a GreatCall GoPlan, the Splash can be used to access a nurse or doctor for advice, 24/7.

5Star Medical Alert Service gets you help anytime, anywhere

Whether you’re at home or on the go, life can catch you by surprise, but with 5Star Medical Alert Service on the Splash, you’re ready for whatever comes your way. No matter if it’s an accident or an emergency, Splash connects you to Medical Alert Agents who are trained to provide help in a variety of situations. These Agents will confirm your location using patented GPS technology, evaluate your situation and get you the help you need. They will even stay on the line with you until your situation is resolved.

5Star Medical Alert Agents can:

  • Dispatch emergency services
  • Connect you to a registered nurse or board-certified doctor
  • Conference in an emergency contact
  • Share medical information you provide in your GreatCall Personal Profile with first responders
  • Provide translation support in over 100 languages

How it works:

1. GreatCall Splash

Press the button to establish two-way communication with a highly-trained Medical Alert Agent.

2. Patented GPS

Agent will confirm your location using patented GPS, evaluate your situation and get you the help you need.

3. Agent

Agent will stay on the line until your situation is resolved.

Choose your Plan

GreatCall offers two simple options that empower Splash users to live more independent lives. The first is 5Star Medical Alert Service, your 24/7 connection to help for any emergency. Available for just $14.99 per month, 5Star Service on the Splash saves you over $200 per year in monthly fees1 making it the most affordable medical alert service on the market.

5Star Service $14.99/month
5Star Service Included

A GoPlan builds on 5Star Medical Alert Service with exclusive health and safety services.

You can enhance your 5Star Medical Alert Service by selecting a GreatCall GoPlan for just $19.99 per month. GoPlans add exclusive health and safety services, like Urgent Care, which gives you unlimited access to registered nurses and board-certified doctors.

GreatCall GoPlan $19.99/month
5Star Service Included
Urgent Care Included
GreatCall Link App Included
  • No contracts
  • No cancellation fees
  • No equipment to install
  • 100% U.S.-based customer service



IPX7 certified, can be submerged in up to 3 feet of water for up to 30 minutes, so you can wear it in the shower.2


Works at home, across town or across the country

5Star Medical Alert Agents

Agents are certified by the National Academies of Emergency Dispatch (NAED)

Enhanced GPS

Patented locating technology

Personal Profile

With the personal information you provide, Agents can provide the appropriate help

Access to nurses and doctors

With a GreatCall GoPlan, get medical advice without an appointment or copay 24/7


Slim, sleek design is easy to carry everywhere you go.

Two-way Communication

Speak directly with Agents who will get you the help you need.

Drop-in Charger

No cords to fumble with

Coverage Map

GreatCall Coverage Map GreatCall service is powered by the nation's largest and most dependable wireless networks.

Check that you have active network coverage in your area. Enter your ZIP code below.

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GreatCall Link

Compatible with GreatCall Link

With a GreatCall GoPlan on the Jitterbug5, the Link app is included. Link is an innovative app that friends or family members download on their smartphone to stay connected to you, or access through the web on a home computer. They’ll receive notifications in the event you’ve contacted our Medical Alert Agents and can see that you’ve reached your destination safely, whether your device is on or off and if it’s charged.

Learn more