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Are you registering your Jitterbug phone, your 5Star Responder, or your smartphone App?

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Are you subscribing to 5Star, or MedCoach, or LiveNurse smartphone app?

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Protect your child with the touch of a button.

Why Choose 5Star Urgent Response to Protect Your Child?

What if you could help protect those closest to you, or yourself, with the touch of a button? Now you can, with new 5Star Urgent Response™. At the press of a button, you will be connected to highly-trained Certified Response Agents. They will identify you and your location, can conference in family or friends, help dispatch 9-1-1 emergency services, access a nurse, or provide any additional assistance, if needed.

Nationwide Child Protection

  • 5Star™ works nationwide and provides you with access to help. anytime, anywhere wireless coverage is available.
  • Coverage is powered by one of the nation’s largest and most reliable wireless networks.

Certified Response Agents

  • Live, 100% U.S. Based Agents are available 24 hours a day, 7 days a week.
  • Certified by the National Academies of Emergency Dispatch® and trained in CPR and other emergency protocols.
  • Agents will remain on the line with you until your situation is resolved.

GPS Child Locator

  • 5Star Agents utilize GPS technology, advanced location training and the “frequent locations” information in your Personal Profile to determine where a user is when they call.

GPS Tracking for Kids

  • Online Locator service for Responder customers enables authorized users to securely and privately find the device and/or family members at mygreatcall.com.

5Star and 9-1-1 Work Together

  • Agents are able to assist in dispatching 9-1-1 emergency services.
  • To connect directly to 9-1-1, Responder users simply press and hold the Call Button down for five seconds.
  • After a 9-1-1 call, a 5Star Agent will call to be sure your situation is resolved.

Child’s Safety Profile

  • Contains comprehensive, personal details such as emergency contacts and medical conditions, which allow the Agent to assist you better in an urgent situation.
  • Your child’s profile is secured by an SAS 70 Type II certified data center, is HIPAA compliant, and is only shared with first responders in the event of an emergency.
  • The more information provided, the more prepared your child will be in the event of an emergency.
“There is a stranger in the backyard!”

Our Award-Winning LiveNurse Service is FREE with 5Star

  • Unlimited mobile health advice from registered nurses 24 hours a day.
  • Nurses available in English or Spanish, with no appointment necessary.

Multilingual Support

  • Agents can provide translation support in over 100 languages.

Affordable - No Contracts

  • 5Star is just $14.99 a month with no contracts and no cancellation fees. Service for each additional device is only $8.99 a month.
  • Get the first month of service FREE, exclusively for Walmart and Sears customers.
5Star Urgent Response is available with the purchase of a 5Star Responder and a one-time set-up fee of $35. 5Star service may not be available in remote or enclosed areas. Service is not available everywhere. You will not be able to make 9-1-1 calls when cellular service is not available. 5Star service will be able to track an approximate location when your device is turned on and fully charged, but we cannot guarantee an exact location. 5Star service does not require a contract and can be cancelled at any time. LiveNurse, brought to you in partnership with FONEMED®, is not a substitute for dialing 911 and should not be used in a case of emergency. FONEMED’s registered nurses offer advice regarding health care decisions, but they do not prescribe medications or make diagnoses. GreatCall is not liable for any act or omission, including negligence, of any FONEMED employee. LiveNurse is free on select plans, but airtime charges do apply for the length of the calls made to the service. GreatCall is not a health care provider and does not provide health care services. You should seek the advice of your physician if you have any questions about medical treatment. Monthly service fees do not include government taxes or assessment surcharges. Prices and fees are subject to change. GreatCall, 5Star Urgent Response and 5Star Responder are trademarks of GreatCall, Inc. Copyright ©2012 GreatCall, Inc. 5Star is not a substitute for 9-1-1. In the event of a critical emergency, always contact 9-1-1 immediately.