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your Jitterbug phone, your 5Star, or your smartphone App

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Are you subscribing to 5Star or MedCoach smartphone app?

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5Star Service

The 5Star is an easy-to-use mobile medical alert service that gives you the freedom and independence you deserve. And at only $14.99 per month, 5Star™ saves you over $200 per year in monthly fees compared to other personal emergency response services making it the most affordable medical alert service on the market!

You just never know when a situation will arise where you need help. That’s why GreatCall® created The 5Star, a truly mobile medical alert device that works wherever you go. Traditional medical alert systems that only work at home prevent you from enjoying the freedom and independence you deserve. With 5Star, you’ll enjoy the peace of mind that comes with knowing you’ll have access to help, wherever you go. And, with 5Star, there’s no additional equipment to install.

Help - Anytime, Anywhere

With 5Star, you have access to a mobile safety and medical alert service wherever you go. The 5Star is perfect for anyone looking for added security both in and out of the home.

The 5Star is a compact and lightweight, two-way communication device. Just press the button whenever you need help, and you’ll speak immediately to a Certified Agent. 5Star ensures you’ll always be prepared for any situation - big or small. For examples of when to use 5Star, click here.

With patented GPS technology, Agents can quickly and accurately confirm your location. These Agents are highly trained emergency response professionals, who are certified in CPR and other emergency procedures. They will evaluate the situation, determine the right course of action and get you the help you need. Agents will even stay on the line with you until your situation is resolved.

At no additional charge, Agents can even connect you to registered nurses and board-certified doctors, 24/7 or connect you to 9-1-1 emergency services.

The 5Star is unlike any medical alert service on the market. At GreatCall, we don’t think you should have to give up your freedom and independence to feel safe and secure. That’s why we created 5Star, a truly mobile service that gives you access to help, whenever you need it, wherever you go.

Powered by Wireless Technology

The 5Star is powered by the nation’s largest and most reliable wireless network. Because 5Star is truly mobile, you won’t be tied to your home. And with nationwide coverage, you can rest assured knowing you’ll have access to help whether you’re traveling across the country or relaxing in your own backyard.

No Contracts, No Cancellation Fees

At GreatCall, there are no contracts and no cancellation fees and you get the support of our award-winning 100% U.S. Based Customer Service, available 24/7.

To order or learn more call: 1-800-650-6011

Learn More


Just $14.99/Month
  • No contracts.
  • No cancellation fees.
  • No equipment to install.

Get $10 off when your order online

The 5Star Responder BUY NOW

$200 savings calculation was determined by averaging the PERS market leaders' monthly fees.