Create MyGreatCall Account

Please create a FREE MyGreatCall account to register
your Jitterbug phone, your 5Star, or your smartphone App

Click on the appropriate product below

To create your FREE MyGreatCall account, please enter your Mobile Phone number (including area code) that will be used for this log in.

Don’t have a GreatCall Mobile Phone Number?


Are you subscribing to 5Star or MedCoach smartphone app?

Click on appropriate image below.

5Star GreatCall Logo

An exclusive offer for Walmart customers.
First month FREE!

Walmart Pharmacy
Find a Walmart® near you:
Visit store locator »
Buy a 5Star device:
Visit »
Special Walmart Price $39.88

Mobile Safety and Medical Alert Service

  • Immediate connection to NAED Certified Response Agents
  • Enhanced location tracking with GPS
  • Dispatch 9-1-1 emergency services
  • Affordable & easy to use

5Star is powered by the nation’s largest, most reliable wireless network.

Why Choose 5Star?

What if you could help protect those closest to you, or yourself, anytime, anywhere? Now you can, with new 5Star Service. In an uncertain or unsafe situation, press the button to speak immediately with an Agent. These Agents will identify you and your location, can conference in family or friends, help dispatch 9-1-1 emergency services, access a nurse, or provide any additional assistance, if needed.

  • Reliable Nationwide Coverage
    • 5Star works nationwide and provides you with access to help anytime, anywhere wireless coverage is available.
    • Coverage is powered by the nation’s largest and most reliable wireless network.
  • Certified Response Agents
    • Live, 100% U.S. Based Agents are available 24 hours a day, 7 days a week.
    • Certified by the National Academies of Emergency Dispatch® and trained in CPR and other emergency protocols.
    • Agents will remain on the line with you until your situation is resolved.
  • Enhanced Location Technology with GPS
    • 5Star Agents utilize GPS technology, advanced location training and the “frequent locations” information in your Personal Profile to determine where a user is when they call.
  • 5Star and 9-1-1 Work Together
    • Agents are able to assist in dispatching 9-1-1 emergency services.
    • To connect directly to 9-1-1, 5Star users simply press and hold the Call Button down for five seconds.
    • After a 9-1-1 call, a 5Star Agent will call to be sure your situation is resolved.
  • Your Personal Profile
    • Contains comprehensive, personal details such as emergency contacts and medical conditions, which allow the Agent to assist you better in an urgent situation.
    • Your profile is secured by an SAS 70 Type II certified data center and is only shared with first responders in the event of an emergency.
    • The more information that you provide, the more prepared you will be in the event of an emergency.
  • Our Award-Winning Urgent Care Service is FREE with The 5Star
    • Unlimited mobile health advice from registered nurses and board-certified doctors 24 hours a day.
    • Nurses available in English or Spanish, with no appointment necessary.
  • Multilingual Support
    • Agents can provide translation support in over 100 languages.
  • Affordable - No Contracts
    • 5Star is just $14.99 a month with no contracts and no cancellation fees.
    • Get the first month of service FREE, exclusively for Walmart customers.

Stop by the pharmacy section at your local Walmart and buy a 5Star device today!

An exclusive offer for Walmart customers.
First month FREE!

Walmart Pharmacy
Find a Walmart® near you:
Visit store locator »
Buy a 5Star device:
Visit »