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your 5Star, or your smartphone App.

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An Exclusive offer for Walmart customers

First month FREE!

Mobile Safety and Medical Alert Service

  • Immediate connection to NAED Certified Response Agents
  • Enhanced location tracking with GPS
  • Dispatch 9-1-1 emergency services
  • Affordable & easy to use

5Star is powered by one of the nation’s largest, most reliable wireless networks.

Why Choose 5Star Urgent Response?

What if you could help protect those closest to you, or yourself, with the touch of a button? Now you can, with new 5Star Urgent Response™. At the press of a button, you will be connected to highly-trained Certified Response Agents. They will identify you and your location, can conference in family or friends, help dispatch 9-1-1 emergency services, access a nurse, or provide any additional assistance, if needed.

Reliable Nationwide Coverage

  • 5Star™ works nationwide and provides you with access to help. anytime, anywhere wireless coverage is available.
  • Coverage is powered by one of the nation’s largest and most reliable wireless networks.

NAED Certified Response Agents

  • Live, 100% U.S. Based Agents are available 24 hours a day, 7 days a week.
  • Certified by the National Academies of Emergency Dispatch® and trained in CPR and other emergency protocols.
  • Agents will remain on the line with you until your situation is resolved.

Enhanced Location Technology with GPS

  • 5Star Agents utilize GPS technology, advanced location training and the “frequent locations” information in your Personal Profile to determine where a user is when they call.

5Star and 9-1-1 Work Together

  • Agents are able to assist in dispatching 9-1-1 emergency services.
  • To connect directly to 9-1-1, Responder users simply press and hold the Call Button down for five seconds.
  • After a 9-1-1 call, a 5Star Agent will call to be sure your situation is resolved.

Your Personal Profile

  • Contains comprehensive, personal details such as emergency contacts and medical conditions, which allow the Agent to assist you better in an urgent situation.
  • Your profile is secured by an SAS 70 Type II certified data center, HIPAA compliant, and is only shared with first responders in the event of an emergency.
  • The more information that you provide, the more prepared you will be in the event of an emergency.

Our Award-Winning LiveNurse Service is FREE with The 5Star

  • Unlimited mobile health advice from registered nurses 24 hours a day.
  • Nurses available in English or Spanish, with no appointment necessary.

Multilingual Support

  • Agents can provide translation support in over 100 languages.

Affordable - No Contracts

  • 5Star is just $14.99 a month with no contracts and no cancellation fees. Service for each additional device is only $8.99 a month.
  • Get the first month of service FREE, exclusively for Walmart customers.
    • 5Star Urgent Response is available with the purchase of a 5Star Responder and a onetime set-up fee of $35. 5Star service may not be available in remote or enclosed areas. Our coverage map estimates where your device will work. Service is not available everywhere. You will not be able to make 9-1-1 calls when cellular service is not available. 5Star service will be able to track an approximate location when your device is turned on and fully charged, but we cannot guarantee an exact location. 5Star service does not require a contract and can be cancelled at any time. Monthly service fees do not include government taxes or assessment surcharges. Prices and fees are subject to change. GreatCall, 5Star Urgent Response and 5Star Responder are trademarks of GreatCall, Inc. Copyright ©2011 GreatCall, Inc. 5Star is not a substitute for 9-1-1. In the event of a critical emergency, always contact 9-1-1 immediately.