Create MyGreatCall Account

Please create a FREE MyGreatCall account to register
your Jitterbug phone, your 5Star, or your smartphone App

Click on the appropriate product below

To create your FREE MyGreatCall account, please enter your Mobile Phone number (including area code) that will be used for this log in.

Don’t have a GreatCall Mobile Phone Number?


Are you subscribing to 5Star or MedCoach smartphone app?

Click on appropriate image below.

5Star - Medical Alert Device

Watch The Video

Jitterbug Plus

Get help anytime, anywhere.

The compact, discreet, and GPS-enabled 5Star device can prepare you for uncertain and unsafe situations. Simply press the button anytime you need help and you’ll be connected to a certified 5Star Agent. Or press and hold to connect to 9-1-1 directly. Conveniently attaches to a keychain, purse, or other items.
Compatible with GreatCall Link– allows contacts to connect to device with the smartphone app.
Get more information on when to use The 5Star.


Confirm your coverage

Confirm that you have active network coverage in your area. Enter your ZIP code below to check.

Purchase price does not include one-time activation charge* of $35.00 and service fee of $14.99. *Save $10 when you activate online.


  • Easy to use, single button operation
  • Immediate connection to NAED Certified Response Agents or 9-1-1
  • Two-way cellular communication with powerful speaker
  • Assistance available anytime, anywhere
  • Enhanced location tracking with GPS
  • Agents can contact 9-1-1 on your behalf
  • Reliable nationwide coverage
  • Affordable service is just $14.99 a month. No contracts - no cancellation fees.
  • Personal Profile provides key information in an emergency
  • Get medical advice 24/7 with Urgent Care
  • Online locator allows you to securely track the user
  • Multilingual translation support in over 100 languages
  • Compatible with GreatCall Link

What’s in the Box

  • The 5Star
  • User Guide
  • Quick Start Guide
  • Accessory Clip
  • Keychain Attachment
  • Battery Charger
Technical Specifications
Dimensions2.9 x 1.6 x 0.6 inches (74 X 40 X15.7mm)
Weight50 grams (1.8 ounces)
Available ColorsBlack, Silver
GPSAssisted GPS with location updates while in call — dedicated antenna
Protocols supportedVoice, SMS, Data
LED’sBattery (dual color), Signal strength (dual color)
SoundExternal speaker with sound chamber — Supports voice and tones
Battery500mAh Li-Polymer Up to 3 days standby time before recharge
Chargingmicro-USB AC Charger

Download the User Guide

5Star Pouch

New 5Star Pouch

The convenient 5Star Pouch keeps your 5Star device safe, dry and within reach at all times.

5Star Wristband

New 5Star Wristband

Now you can wear your 5Star device like a wristwatch. The 5Star Wristband is adjustable and comfortable, and the 5Star device clips on easily so it’s always within reach. The 5Star Wristband is made of Silicone rubber, which is odorless, non-toxic, and generally non-irritating to the skin. Additional Information

Car Charger

Car Charger

Keep this charger in your car as a convenient way to recharge your phone while driving and you'll never have to worry about running out of battery power.

Battery Charger

Battery Charger

We recommend that you keep your home battery charger nearby so it's easy to recharge your battery every day.

Accessory Clip

Accessory Clip

Attach the compact and portable 5Star to a purse, backpack or similar items with this detachable Accessory Clip.

This item is not available
for online purchase.
Please call
1-800-650-5921 to order.
Keychain Attachment

Keychain Attachment

This versatile accessory allows you to attach the device to a keychain or other items that you can carry with you.

This item is not available
for online purchase.
Please call
1-800-650-5921 to order.
Device Replacement Option

Device Replacement Option

The Device Replacement Option offers peace of mind for just $3 a month. If your 5Star is lost, stolen or broken, we’ll replace it – no questions asked.

This item is not available
for online purchase.
Please call
1-800-650-5921 to order.
The 5Star

5Star Urgent Response

The 5Star can keep your kids, your parents and yourself safe in a variety of situations. Just one touch of the button will connect you immediately with 5Star Agents, who will confirm your location and get you the help you need.

Learn more about The 5Star by watching this video.

The 5Star

The 5Star Responder

Immediate help
anywhere you go.



*In Stock

$10 Off Online Activartion Keep your 5Star within reach wherever you go. Keep your 5Star safe and dry.