GreatCall Buzz

San Diego, Calif. – May 16, 2013 GreatCall, Inc., a leader in wireless health and safety services for aging consumers and their families, today announced that its free Urgent Care app leads the iTunes medical category as well as the Google Play medical category. Since launching in January, Urgent Care has become GreatCall’s fastest growing app by offering customers healthcare assistance with no insurance and no co-pay necessary.

Urgent Care provides individuals and families with 24/7 access to affordable, quality healthcare information and live medical specialists whenever and wherever they need it. No matter where a customer might be when they need help, whether on summer travel, or home at midnight, people can pay $3.99 to speak with a live registered nurse or board-certified physician, if necessary, to resolve medical issues without stepping foot in a doctor’s office. Callers can even receive common prescriptions, including medications like antibiotics and antihistamines, to treat a wide range of conditions. Spanish-speakers can speak with bilingual nurses and translators are available for doctors.

“We speak with people around the country every day who are seeking convenient medical consultation without making an unnecessary trip to wait in the doctor’s office,” said Charlene Slaney, Vice President of Client and Clinical Services for FONEMED, the call service that staffs GreatCall’s registered nurses, who are available 24/7. “When a patient needs our help in the middle of the night, we can provide immediate answers and even save lives.”

The health care system is currently overloaded, and long wait room times and health care professional shortages are projected to worsen as the Affordable Care Act ushers an estimated 30 million more newly insured patients into the market. The national average for doctor visit wait times is 20 minutes and recently approached two hours during the peak of this year’s flu season in January and February. The Urgent Care app helps people bypass some of these inconveniences by offering safe, easy-to-use medical consultation services on their time.

“As the healthcare landscape changes, people are seeking innovative technology solutions to stay healthy and meet their medical needs,” said David Inns, President and CEO of GreatCall. “Nobody likes sitting in a waiting room, and our m-health products help consumers stay connected with high quality health information and services from home, which can save them time and money, and provides relief to an overloaded national healthcare system.”

Already busy hospitals that must maintain safety nets for their communities while taking on these additional patients must also face growing doctor and nurse shortages to meet increasing primary care needs. More than 65 million Americans live in areas without enough primary care coverage, according to the Health Resources and Services Administration. Despite this gap in the system, the Association of American Medical Colleges predicts that within two years, the country will have 28,900 fewer primary care doctors than we need.

Urgent Care also allows users to make choices about how and where they receive medical consultation about their conditions. For example, many users access the app’s Interactive Symptom Checker feature to identify symptoms of common ailments they might initially find uncomfortable to discuss in person. The app helps identify possible causes, when to self-treat and when to contact a medical professional.

GreatCall’s expanding suite of award-winning health and safety products and services, which also includes the popular MedCoach and 5Star apps, enables independent living by providing mobile health solutions beyond geographic, language and economic barriers to deliver more convenient care solutions where needed most. Versions of these popular apps are also available on GreatCall’s Jitterbug cell phone.

About GreatCall, Inc.

GreatCall provides easy-to-use wireless health and safety products for aging consumers and their families, allowing them to enjoy a worry-free independent lifestyle. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a high quality customer service experience. As the creator of Jitterbug, 5Star Urgent Response, and a suite of health and medical apps, the company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall's products and services, including The 5Star™ and the Jitterbug® are sold nationwide at leading retailers such as Walmart, Best Buy, Sears, Radio Shack Dealer Franchise, Fry's Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com. GreatCall also offers a growing family of health and medical apps including Urgent Care, MedCoach and 5Star. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, Calif. To learn more about all available GreatCall products and services, please visit: http://www.greatcall.com. This GreatCall news release and other announcements are available at http://www.greatcall.com/buzz. Or follow our news on Twitter @GreatCallInc and on Facebook facebook.com/greatcall. For access to company logos and high-resolution images and screen shots, please visit: www.greatcall.com/assets.

About LiveCare Clinic

LiveCare Clinic (www.Livecareclinic.com) offers the virtual urgent care center of the future providing access to physicians, nurses and technology on an integrated telemedicine platform. This platform offers a continent-wide network of Board Certified Physicians, FONEMED’s Registered Nurses and licensed therapists that provide 24/7 medical attention to patients by facilitating in-person consultations via real-time secure wireless communications, telephone, video and web. The HIPAA compliant technology system allows for assessment, advice, diagnosis and treatment on a wide range of conditions regardless of geographical location. In addition to responding to routine health concerns, this virtual medical clinic supports remote monitoring, disease management applications and Accountable Care Organizations that are changing the face of medicine. Clients include the US and Canadian governments, insurers, leading hospital, university medical centers and thousands of medical practices.

GreatCall, Inc., a leader in wireless services that help people stay connected, safe and healthy, today announced the launch of the new Urgent Care app. This latest addition to GreatCall’s growing family of health and safety apps, Urgent Care is a first-of-its-kind medical app that provides individuals and families affordable, 24/7 access to quality healthcare information and medical specialists, including live, certified physicians if required. Now available for download free of charge in Apple’s App Store, Urgent Care will also be available later this month on Google Play for Android.

Urgent Care is a Convenient Medical Alternative

GreatCall has partnered with LiveCare Clinic, a market leader for on-demand healthcare services, to bring smartphone users access to their virtual urgent care center, an extensive network of medical assistants, registered nurses and board-certified physicians. By providing individuals with immediate access to medical attention whenever they need it, customers can now take responsibility for their own well-being and lower the risk of health and medical problems that often can go untreated and result in hospitalization. In addition, Urgent Care ensures customers are equipped with all the tools and resources needed to reduce the cost and frequency of in-person consultations.

“At GreatCall, we are focused on creating easy-to-use wireless products and services that help our customers stay safe and healthy,” said David Inns, CEO of GreatCall. “The Urgent Care app is an excellent example of how we can make mhealth work today if we keep things simple.”

How Urgent Care Works

With a simple tap of the Urgent Care app, iPhone and Android users are connected to a registered nurse, who will ask a few basic questions and quickly triage the appropriate care for the patient’s medical situation. If a doctor is needed, the individual can schedule with their own physician or if they wish, the nurse will immediately schedule a call back from a physician within 30 minutes or less. Doctors will provide assessments, advice and/or diagnoses for a wide range of conditions over the phone. They can also write prescriptions for routine, medical conditions like antibiotics and antihistamines, and send them instantly to the pharmacy of the patient’s choice. Access to the national network of physicians is available around the clock, including holidays, with no appointment necessary.

Key Features of Urgent Care

• The most affordable live service medical app on the market with an introductory price of only $3.99 per call.
• Saves time and money as a typical telemedicine Doctor visit can be over $50
• No contracts, no cancellation fees, no proof of existing medical insurance required
• Safe alternative for those who may not have medical insurance
• 24/7 phone access to live nurses, who can escalate your call if needed to board-certified medical professionals, who are available on weekends, holidays, while traveling or even in the middle of the night
• A convenient alternative to office or hospital visits for health-related questions, medical advice, diagnosis and common prescriptions (subject to certain restrictions).

Additional Features Available with Urgent Care

• Interactive Symptom Checker allows users to identify symptoms and possible causes, when to self-treat and when to contact a medical professional.
• Access to the award-winning A.D.A.M. Medical Encyclopedia data and Interactive Decision Tools that provide evidence-based health information from leading medical institutions including the National Institutes of Health and the Center for Disease Control and Prevention
• Shake for Help™, a handy tool to always get an answer when you need one. Just shake your phone at any time and information will appear via a help “bubble” on screen specific to the topic being read
• Service available in Spanish and English
• Customer Service access via email

About GreatCall, Inc.

GreatCall is a company of "People You Can Count On" to deliver wireless services that help keep customers connected, safe and healthy. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a high quality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s services, apps, and cell phone handsets, including the Jitterbug® and The 5Star™ are sold nationwide at leading retailers such as Walmart, Best Buy, Sears, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.GreatCall.com. To learn more about all available GreatCall products and services, please visit: http://www.greatcall.com/jitterbug. This GreatCall news release and other announcements are available at http://www.greatcall.com/buzz. Or follow our news on Twitter @GreatCallInc and on Facebook facebook.com/greatcall. For access to company logos and high-resolution images and screen shots, please visit: www.greatcall.com/assets.

About LiveCare Clinic

LiveCare Clinic (www.Livecareclinic.com) offers the virtual urgent care center of the future providing access to physicians, nurses and technology on an integrated telemedicine platform. This platform offers a continent-wide network of Board Certified Physicians, Registered Nurses and licensed therapists that provide 24/7 medical attention to patients by facilitating in-person consultations via real-time secure wireless communications, telephone, video and web. The HIPAA compliant technology system allows for assessment, advice, diagnosis and treatment on a wide range of conditions regardless of geographical location. In addition to responding to routine health concerns, this virtual medical clinic supports remote monitoring, disease management applications and Accountable Care Organizations that are changing the face of medicine. Clients include the US and Canadian governments, insurers, leading hospital, university medical centers and thousands of medical practices.

San Diego, Calif. – September 31, 2012 – GreatCall, Inc., a leader in wireless services that help people stay connected, safe and healthy, today announced the launch of the new Jitterbug Touch. The latest addition to GreatCall’s growing family of cell phones, Jitterbug Touch offers customers a unique combination of a simplified user interface with the power and flexibility of Android™. The Jitterbug Touch is an entry-level smartphone that customers will actually enjoy using, as it is ideal for anyone who wants a simple and affordable way to stay connected with family and friends.

Jitterbug Touch is Easy To Use

GreatCall has utilized the popular and well-received Kyocera Milano as the perfect choice for its customers. With its distinct round shape and soft-touch finish, it has a low profile that makes it easy to hold and slide into a pocket. The full slide out QWERTY keyboard has big buttons for easily and accurately typing messages.

By adding GreatCall’s signature user interface, the Jitterbug Touch offers a simple solution for the less advanced smartphone users, who may be frustrated or intimidated by the navigation required by traditional smartphones. With the simplified user interface, customers can quickly and easily access everything that is important to them, like their favorite contacts and apps, right from the main menu. The main menu also streamlines navigation by laying out all options in a scrolling list with large fonts, so customers don’t have to wade through dozens of small icons or features they may never even use.

By adding GreatCall’s signature user interface, the Jitterbug Touch offers a simple solution for the less advanced smartphone users, who may be frustrated or intimidated by the navigation required by traditional smartphones. With the simplified user interface, customers can quickly and easily access everything that is important to them, like their favorite contacts and apps, right from the main menu. The main menu also streamlines navigation by laying out all options in a scrolling list with large fonts, so customers don’t have to wade through dozens of small icons or features they may never even use.

Jitterbug Touch Offers Simplified Access to Featured Apps and Customer Service

Jitterbug Touch allows users to quickly view and download featured apps without having to search through the Google Play store. These include apps recommended by AARP as well as GreatCall’s health and medical apps to enhance the user’s lifestyle. By adding any of the featured apps, customers can:

• Get immediate help whenever and wherever they need it with GreatCall’s 5Star Urgent Response service. Just tap the app, and users can speak to a Certified Response Agent who will determine their location, evaluate the situation, and get them the help they need.
• Stay on track with their medications by using GreatCall’s MedCoach app. With MedCoach, users can easily follow their medication and vitamin schedule with friendly reminder messages delivered to the Jitterbug Touch.
• Socialize, stay informed and entertained with apps recommended by AARP like CNN, ESPN Score Center, Flixster, OpenTable, Sudoku and Kayak.

To further simplify the smartphone experience, there is a helpful GreatCall logo onscreen at all times, that customers can use to find answers. One touch of the logo, and users can easily get help from a live Customer Care Agent 24/7, who can help them with their account, their plans, and even with their phone if need be. Customers can also quickly access a Usage Meter to check minute, text and data usage right from their phone, instead of having to call or login to their account online. And if users ever get overwhelmed, they can use GreatCall’s Shake for Help™ service, for instructional tips on how to navigate the smartphone.

To further simplify the smartphone experience, there is a helpful GreatCall logo onscreen at all times, that customers can use to find answers. One touch of the logo, and users can easily get help from a live Customer Care Agent 24/7, who can help them with their account, their plans, and even with their phone if need be. Customers can also quickly access a Usage Meter to check minute, text and data usage right from their phone, instead of having to call or login to their account online. And if users ever get overwhelmed, they can use GreatCall’s Shake for Help™ service, for instructional tips on how to navigate the smartphone.

Jitterbug Touch Offers Affordable Data Plans

GreatCall’s new data plans are designed for people who want the flexibility to use their smartphones more on certain occasions, but who may use less data per month than average. Combined with the award-winning health and safety services and features offered by GreatCall, the new data plans are a compelling offer for users seeking an easy-to-use and budget friendly wireless service.

GreatCall’s new data plans are designed for people who want the flexibility to use their smartphones more on certain occasions, but who may use less data per month than average. Combined with the award-winning health and safety services and features offered by GreatCall, the new data plans are a compelling offer for users seeking an easy-to-use and budget friendly wireless service.

The Jitterbug Touch has no contracts and is priced at $169, with a limited time introductory price of $149, and is available directly from GreatCall.

Included in all of GreatCall’s monthly plans are some additional noteworthy features:

• GreatCall will never ask you to sign a contract
• Powered by one of the nation’s largest, most dependable wireless networks
• 100% U.S. Based Customer Service available 24/7
• No long distance or roaming charges

Key Features of the New Jitterbug Touch:

• Easy to use right out of the box
• Simplified main menu lists all your apps and contacts
• Powered by Android operating system
• Responsive touch screen for quick navigation
• Full, slide-out keyboard with big buttons
• View minute, text and data usage right from your phone
• 3.2 MP camera with auto-focus and video camcorder
• Synch with your email account to send, receive and compose emails
• Quickly make calls just by speaking into phone with Voice Dialer
• Eco Mode manages battery power consumption
• Hearing aid compatible with M4/T4 rating

Handset Specifications

• Talk Time: Up to 7.65 hours
• Screen: 3.0" QVGA TFT LCD (240 x 320 pixels)
• Operating System: Android 2.3 (Gingerbread)
• Memory: 512MB / 512MB 2GB microSD memory card included (supports up to 32GB)
• Battery Type: 1490 mAh Lithium ion (LiIon)
• Size: 4.1 x 2.4 x 0.7 in (105.0 x 61.0 x 17.1 mm)
• Weight: 5.6 ounces (158 grams)

About GreatCall, Inc.

GreatCall is a company of "People You Can Count On" to deliver wireless services that help keep customers connected, safe and healthy. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a high quality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s services, apps, and cell phone handsets, including The 5Star™ and the Jitterbug® are sold nationwide at leading retailers such as Walmart, Best Buy, Sears, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.GreatCall.com.

To learn more about all available GreatCall products and services, please visit: http://www.greatcall.com/jitterbug/plans. This GreatCall news release and other announcements are available at http://www.greatcall.com/buzz. Or follow our news on Twitter @GreatCallInc and on Facebook facebook.com/greatcall. For access to company logos and high-resolution images and screen shots, please visit: www.greatcall.com/assets.

San Diego, Calif. – July 2, 2012 – GreatCall, Inc., a leader in wireless services that enables its customers to stay connected, safe and healthy, today announced the national availability of its new Jitterbug® Plus cell phone. The new phone offers a sleek and simple design along with a smart new feature set that includes a stronger battery life and improved speaker, packaged in a lightweight, comfortable handset. The Jitterbug Plus also features an easy-to-use camera with a thoughtful one-touch photo sharing service that allows users to share their photos with the touch of a button. The celebrated design that made the Jitterbug the gold standard of simplicity stays the same, including the ability to easily turn features on or off to match your lifestyle, but avoid feature overload.

With one of the longest lasting batteries on the market – up to 25 days of standby time – the Jitterbug Plus provides the luxury of not running out of power frequently. The new handset also retains the simplest menu navigation available, by providing simple “YES” or “NO” buttons, a backlit keypad and big, legible numbers. The improved speaker ensures all conversations are loud and clear.

“For our customers, simple is smart, and we’re helping them learn new ways to stay connected and safe by adding easy-to-use features that they’ll actually enjoy using,” said David Inns, CEO of GreatCall. “A few years ago it was simplified text messaging, now it’s one-touch photo sharing on Facebook.”

Since the original Jitterbug cell phone debuted in 2006, today’s mature Americans are looking for additional features to meet their lifestyle needs. The Jitterbug Plus has evolved along with them to include a thoughtful feature set that is never intimidating.

Technology adoption by mature Americans in particular has grown significantly in the past few years. In fact, a June 2012 Pew Research report shows interesting findings that reflect the increase among Boomers and Seniors:

• For the first time, half of adults age 65 and older are online.
• One in three online seniors uses social networking sites like Facebook and LinkedIn.
• Social networking site use among seniors has increased by as much as 150% (from 13% in 2009 to 33% in 2011).
• Seven in ten adults ages 65 and older own a cell phone (up from 57% two years ago)
• Baby Boomers are increasingly using Facebook—a combined 28 million people over the age of 45 are active on the social network, uploading on average 391-418 photos—just as many as younger users.

The demand for a mobile device that can quickly and easily exchange information is high. With the simplicity of the Jitterbug Plus’ new photo sharing capability on Facebook, consumers don’t need to worry about computer cords and complicated uploading procedures. At the touch of a button, Jitterbug Plus users can easily capture special moments via the built-in camera and instantly share them with family and friends.

Key Features of the New Jitterbug Plus:

• Modern and sleek handset design by Samsung
• Easy-to-use camera with one-touch photo sharing to social websites, like Facebook
• Easy navigation with “YES” or “NO” buttons, a backlit keypad and big, legible numbers
• Improved speaker ensures all conversations will be loud and clear
• Battery life of up to 25 days of standby time
• Bright color screen with large numbers
• Dial "0" to reach a GreatCall Operator who can help manage your Calendar or Phone Book
• Compatible with GreatCall’s award-winning, innovative health and medical apps, like 5Star Urgent Response
• Available in two colors – Red or Silver

GreatCall’s unwavering commitment to provide wireless services that people can count on means that the award-winning features customers know and love are also offered, including:

• GreatCall will never ask you to sign a contract
• All features are easy to understand and use
• You can call the operator 24 hours a day, 7 days a week and be greeted by name
• No long distance or roaming charges

The new Jitterbug Plus will retail for $119 with a limited-time introductory price of $99. To purchase the new Jitterbug Plus, call directly at 1-866-554-4751, online at greatcall.com or at select retailers including Best Buy, Sears, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo. Visit our store locator online to find a retailer near you.

To learn more about all available GreatCall products and services, please visit: http://www.greatcall.com

To access company logo and high-resolution images and screen shots, please visit: www.greatcall.com/assets

To watch the Jitterbug Plus video and TV ad, please visit: http://www.youtube.com/greatcallinc

Follow GreatCall on Twitter: @GreatCallInc; and on Facebook: facebook.com/greatcall

About GreatCall, Inc.

GreatCall is a company of “People You Can Count On” to deliver wireless services that help keep customers connected, safe and healthy™. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a high quality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks. GreatCall’s services, apps, and cell phone handsets, including The 5Star™ and The Jitterbug™ are sold nationwide at leading retailers such as Wal-Mart, Best Buy, Sears, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-866-554-4751 and online at GreatCall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit GreatCall.com.

Based on its recent analysis of the Mobile Health (mHealth) market, Frost & Sullivan recognizes GreatCall with the 2011 North America Frost & Sullivan Award for Customer Service Leadership. A combination of simplicity of use and high-touch customer service will be critical for the widespread adoption of mHealth applications and services among consumers, an area in which GreatCall has excelled. With any mHealth application, timeliness of service is paramount and high-touch calls puts the users directly through to a trained customer service representative. More than any other company, GreatCall is delivering on this service, with a 100 percent guarantee that its customers will always get quick, responsive, U.S.-based, English-speaking service 24 hours a day, seven days a week, 365 days a year.

GreatCall offers highly-trained customer service operators through its health and safety services, like 5Star Urgent Response^™, Medication Reminders and LiveNurse, which offers access to registered nurses who can provide health advice and support, 24/7. Specialized teams of representatives are specifically trained in Health Insurance Portability and Accountability Act of 1996 (HIPAA) compliance to handle confidential health information.

The 5Star Urgent Response service connects callers to highly-trained Response Agents who are certified by the National Academies of Emergency Dispatch (NAED) and are trained in CPR and other emergency protocols. Agents assess a caller’s situation and can dispatch the appropriate assistance whenever callers are feeling anxious, vulnerable, or experiencing a medical issue or threat to their safety.

“GreatCall relies on around-the-clock live registered nurses, emergency response agents and customer service representatives to ensure a more timely and actionable response than customers would get from an automated customer service provider,” said Frost & Sullivan Senior Industry Analyst Zachary Bujnoch. “With 5Star, when a caller feels that they are in danger, immediate voice connection with an appropriately trained agent, who can conference in a member of the caller’s personal support network while the situation is being addressed, can provide the emotional and physical support that is often very important in these circumstances.”

GreatCall’s high-quality customer service can aid the primary user, caregiver or family members. Seniors in particular have indicated that high-touch customer service has been an important factor in their engaging with an mHealth service. Caregivers and concerned family members have also indicated that GreatCall’s responsive customer service gives them security and peace of mind. In addition, they can log into a secured Web site to subscribe to and set up services, view related reports, and even schedule check-in calls for high-risk family members that alerts them under specified circumstances.

“GreatCall is delighted to be recognized by Frost & Sullivan with the North American mHealth Customer Service Leadership Award. This accomplishment reinforces our commitment to deliver exceptional services and support to help our customers stay connected, healthy and safe. GreatCall is proud to be able to make a difference in people’s lives with our Jitterbug phones, 5Star Urgent Response service and mobile health applications such as MedCoach,” said Sue Weaver, Vice President of Customer service, GreatCall.

Although GreatCall’s customer service is more expensive than automated and outsourced alternatives, a high percentage of GreatCall customers indicated that they are glad to pay a recurring monthly fee for personalized health-related customer services, especially when there are no additional charges for the high level of customer support they receive.

“As the company has grown from offering devices to services to apps, it has continuously focused on the consumer and what they will use,” said Bujnoch. “GreatCall’s leadership in customer service creates a compelling value proposition for a wide range of potential channel partners, including healthcare providers, community agencies and payers, as well as younger consumers who seek simple but well-designed, effective tools. For this reason GreatCall services are being developed for the iPhone and Android phone, making them available to a wider audience of consumers.”

Each year, Frost & Sullivan presents this award to the company that demonstrates excellence in customer service leadership within its industry. The recipient company shows tremendous responsiveness to customer needs and continually focuses on long and short-term customer profitability goals. In addition, it utilizes flexibility in tailoring its product offerings to suit customer businesses.

Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.

About GreatCall, Inc.

GreatCall differentiates itself as a company of “People You Can Count On” to deliver wireless services focused on helping to keep customers connected, safe and healthy^™. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a high-quality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s services, apps and cell phone handsets including the new 5Star Urgent Response^™ are sold nationwide at leading retailers such as Walmart, Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.GreatCall.com.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company’s Growth Partnership Service provides the CEO and the CEO’s Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages 50 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 40 offices on six continents. To join our Growth Partnership, please visit http://www.frost.com.

Contact:
Mireya Espinoza
P: 210. 247.3870
F: 210.348.1003
E: mireya.espinoza@frost.com

GreatCall, Inc., a leader in wireless services that enable its customers to stay connected, safe and healthy, along with John Walsh, the creator and host of America’s Most Wanted, are working together to educate families on summer safety and how 5Star Urgent Response™ can help you be better prepared. Studies show that accidents and crime increase in the summer. As people become more relaxed on vacation, precautions and common sense can take a back seat to summer fun.

A recent 5Star Survey, which focused on summer safety and included 1000 adults age 18 and over, revealed that 76% of people admit they are unprepared to respond to an accident or attack. In addition, research from the U.S Department of Justice discovered that over 30% of non-family abductions occur during summer months. Even more alarming, 71% of those abductions occur when traveling outside of the home – locations like a park, yard, street or other public places.

In a nationwide effort, John Walsh is advocating 5Star, a new mobile personal urgent response service, as an important safety product for all families. With 5Star, if someone feels vulnerable, in danger or just doesn’t know if they should call 9-1-1, they now have a way to get help – anytime, anywhere. At the touch of a button, a user will be speaking directly with a Certified Response Agent, who, using GPS technology, will identify the caller and their location, assess the situation, and dispatch the appropriate help in any unsafe or uncertain situation.

“I’m pleased to finally have a tool to share, to keep families and children safe. 5Star is a product that can literally save lives and changes the game on personal safety for every family,” said Mr. Walsh. “Hoping for the best is simply not good enough in this day and age; you need to be ready for whatever situation comes your way. Every second counts.”

"The 5Star will revolutionize public safety," said GreatCall CEO David Inns. "No matter how serious the situation - even if it’s just to have one of our Response Agents stay on the line with you as you walk to your car late at night – you can be assured that we are there with you until your situation is resolved.”

Best Tips for Summer Safety from John Walsh
Follow these tips to ensure you, your family and friends can enjoy a fun and safe summer.

• Communicate - Wherever your summer travels may take you, be sure to share arrival and departure information with family and friends so they know where you will be and when.
• Take a Friend - While outside enjoying the summer sun or making a trip to the mall, children should always have a companion to accompany them. There is safety in numbers.
• Be Aware - When you’re getting in shape for the summer season, be sure to never wear headphones while walking or jogging alone. Remain continuously aware of your surroundings by periodically looking behind you.
• Double Check - Whether you’re heading to the pool or a barbeque, make sure your car is in good operating condition, the gas tank is at least half full, only park in well-lighted areas and always double check the inside and surrounding areas of your car before getting in and driving away.
• Be Prepared - While out and about, whether on vacation or in your own backyard, always have your 5Star device charged and easily accessible in the event of an uncertain or unsafe situation.

“Summertime brings a welcomed change of activity in my home. With my kids out of school, we try to spend as much quality time together as possible. But with our busy schedules, it’s easy to forget that life can sometimes catch you by surprise,” said Bill Yates, Vice President of Sales and Marketing, GreatCall. “With thoughtful planning and easy-to-use tools such as 5Star, we are helping families take control of their personal safety.”

How 5Star Keeps Families Safe

• GPS-based Online Locator - using a password protected website, easily find the location of a family member or device when necessary.
• Lightweight, Portable - Smaller than a cell phone, it comfortably fits in a pocket, clips to a backpack, keychain or purse, so it goes wherever you go.
• Personal Profile - a HIPAA-protected record of your personal information such as medications or allergies, for use only by emergency personnel in critical situations.
• Two-way Communication - You are actually speaking with a 5Star Agent who will determine your location, assess the situation, conference in family or friends and get you the help need.
• Peace of Mind - When you can’t be there for a child or loved one, the ability to access round-the-clock help provides an extra feeling of comfort.

To learn more about the 5Star Urgent Response™ service and the 5Star device, please visit www.greatCall.com/FiveStar_urgent_response/.

To access company logo and high resolution images, please visit www.greatcall.com/assets.

Follow GreatCall on Twitter: @GreatCallInc, and on Facebook: www.facebook.com/greatcall

About GreatCall, Inc.

GreatCall differentiates itself as a company of “People You Can Count On” to deliver wireless services focused on helping to keep customers connected, safe and healthy™. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a high-quality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall, Inc., a leader in wireless services that enable people to stay connected, safe and healthy™, announces a new collaboration with Experian’s ProtectMyID®, a full-service provider of identity protection and resolution. Beginning January 13, 2012, GreatCall customers who purchase the award-winning and easy-to-use Jitterbug cell phone will be eligible to receive a free, one-year membership to ProtectMyID. By combining an identity protection product with innovative GreatCall apps and services, such as 5Star Urgent Response™ for help in any situation or LiveNurse™ for 24/7 health advice from registered nurses, Jitterbug customers will now be protected.

“Experian’s ProtectMyID is the perfect partner for GreatCall to expand our comprehensive offering of safety solutions,” said Bill Kuncz, CFO for GreatCall. “This invaluable service will help our customers manage their credit risk, detect fraud and protect their identity.”

Feeling secure about your personal finance information is just as important as feeling confident about your physical well-being. However, research shows that identity theft is still a significant problem for consumers, including:

• Approximately 15 million¹ United States residents have their identities used fraudulently each year with financial losses totaling upwards of $50 billion.
• Credit and debit card fraud ranks No. 1 among current forms of fraud, with 81 percent of people saying² they have been impacted by payment card incidents in 2010.
• Identity theft of people age 50 and older represented³ about 28 percent of the total cases in 2010.

“Identity theft is a crime of convenience, and the growing proliferation of online activities and sharing of information is creating a gold mine for identity thieves,” said Ken Chaplin, senior vice president of marketing for Experian’s ProtectMyID. ProtectMyID will help new Jitterbug users protect themselves from identity theft.”

As part of the free year of protection, Jitterbug customers will benefit from comprehensive financial protection that includes:

• One free year of identity protection from Experian’s ProtectMyID Alert (up to a $100 value)
• A copy of an Experian credit report to check for unauthorized accounts
• Daily monitoring of 50 leading indicators of identity theft
• Early warning Surveillance Alerts™
• Toll-free access to Experian-trained Identity Theft Resolution Agents
• $1 million Identity Theft Insurance with a $0 deductible*

For more information about GreatCall: www.greatcall.com
For more information about Experian’s ProtectMyID: www.protectmyid.com
To access company logo and high resolution images, please visit: www.greatcall.com/assets

Follow GreatCall on Twitter: @GreatCallInc, and on Facebook: www.facebook.com/greatcall

* Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of Chartis Inc. Please refer to the actual policies for complete terms, conditions, and exclusions of coverage.

About GreatCall, Inc.

GreatCall differentiates itself as a company of “People You Can Count On” to deliver wireless services focused on helping to keep customers connected, safe and healthy™. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a high-quality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s services, apps and cell phone handsets are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.GreatCall.com.

About Experian’s ProtectMyID

ProtectMyID is a leading, full-service provider of identity theft detection, protection and resolution. ProtectMyID offers comprehensive identity theft protection products supported by experienced identity theft resolution professionals who deliver personal attention that customers can rely on. ProtectMyID.com is a Website owned by ConsumerInfo.com, Inc., an Experian company. For more information about how ProtectMyID helps consumers protect themselves against identity theft, please visit http://www.ProtectMyID.com.

About Experian

Experian® is the leading global information services company, providing data and analytical tools to clients in more than 80 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.

Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2011 was US$4.2 billion. Experian employs approximately 15,000 people in 41 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

For more information, visit www.experianplc.com

Experian and the Experian marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.

¹ Source: “Identity Theft Victim Statistics” By www.IdentityTheft.Info, 2010, http://www.identitytheft.info/victims.aspx
² Source: “Faces of Fraud: Fighting Back” Survey, By BankInfoSecurity.com, December 27, 2010, http://www.bankinfosecurity.com/articles.php?art_id=3206&opg=1
³ Source: “Seniors Must Be Protected Against Identity Theft” By Staff, 2010, http://www.id-theft-security.com/lifelock-blog/2011/11/seniors-must-be-protected-against-identity-theft/

GreatCall’s 5Star Urgent Response for Jitterbug is a finalist in the Health & Wellness Nut category in the CTIA 2011 Hot for the Holidays Awards competition. Voted on by a panel of mobile consumer electronics media and analysts, GreatCall’s 5Star Urgent Response was viewed as one of the most innovative, functional, creative and cutting-edge mobile consumer applications for the holiday season. Winners will be announced at CTIA ENTERPRISE & APPLICATIONS™ 2011, which takes place at the San Diego Convention Center on October 11-13.

GreatCall's 5Star Urgent Response transforms the customer’s Jitterbug cell phone into a personal safety and security device. By simply pressing the “5” and “*” on the Jitterbug keypad, customers will immediately be connected to highly-trained NAED Certified Response Agents. 5Star Response Agents will identify the customer and their location, can conference in family or friends, conference in 9-1-1 emergency service, access a nurse, or provide any additional assistance, if needed. Customers can create a Personal Profile providing pertinent health and safety information, allowing Agents to better assist them in an emergency. Whether a customer feels unsafe or unsure in any vulnerable situation, needs immediate roadside assistance, or is experiencing a potential medical issue, 5Star Urgent Response is there for them.

“We’re pleased that CTIA recognizes GreatCall’s commitment to developing innovative services that are relevant and simple,” said David Inns, CEO of GreatCall. “It’s important to us that we continue to lead the industry as the wireless provider that offers easy-to-use services and products that also empower customers to be connected, safe and healthy.”

CTIA 2011 Hot for the Holidays Awards winners will be announced at a live ceremony from the CTIA ENTERPRISE & APPLICATIONS exhibit floor (Booth 145) on Wednesday, October 12 at 2:00 p.m. PDT. One winner will be selected from each of the 10 categories. This year’s judges included media and industry analysts from: BNET, Current Analysis, Electronista, FierceMobileHealthCare, IDC, Lab Reviews, Light Reading, Mashable, PhoneDog, PhoneScoop, San Jose Fitness Examiner, SplatF, The New York Times, Wired and Wireless Week. Awards submissions will be prominently displayed in a special showcase on the exhibit floor at the CTIA show in October.

In addition to the 10 awards categories, consumers have an opportunity to vote for their favorite by choosing the “CTIA 2011 Hottest Web Pick” at www.ctiashows.com/holidays. Online voting closes on Monday, October 10, 2011 at 5:00 p.m. PDT. Additionally, show attendees will be able to view all submissions onsite within the Hot for the Holidays Showcase, Booth 145. The entry that earns the most text votes onsite will win the title of “CTIA 2011 Hottest in Show.”

To learn more and register for CTIA ENTERPRISE & APPLICATIONS 2011 visit: www.ctiaenterpriseandapps.com.

Follow CTIA Shows

www.ctiashows.com/twitter
www.ctiashows.com/facebook
www.ctiashows.com/linkedin

About CTIA Shows

CTIA Shows bring together all industries advanced by wireless technology for intense business, learning and networking. CTIA ENTERPRISE & APPLICATIONS™ takes place October 11-13, 2011 at the San Diego Convention Center in San Diego, Calif. International CTIA WIRELESS® takes place May 8-10, 2012 at the Ernest N. Morial Convention Center in New Orleans, La. Visit www.ctiashows.com.

About GreatCall, Inc.

GreatCall is a company of “People You Can Count On” to provide wireless services that enable customers to stay connected, safe and healthy. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a high-quality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s services, apps and cell phone handsets are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.GreatCall.com.

GreatCall, Inc., a leader in developing wireless services focused on keeping people connected, safe and healthy™, today announced that the Jitterbug J has been named the winner in the 2011 Best Cell Phone category of the About.com Reader’s Choice Awards.

In January, the About.com Reader's Choice Awards kicked off and readers were asked to nominate their "favorites" - which showcased the best products, features and services in multiple categories, from technology to hobbies to parenting. The Jitterbug J was one of only five finalists in the Cell Phone Guide page's 'Best Cell Phone' category.

"GreatCall became a finalist and it's all because of our focus on simplicity and putting a human touch in everything we do," said David Inns, CEO of GreatCall. "We would like to thank everyone who voted for us! We couldn't have won without the loyal support of the Jitterbug community and the friends and family that have seen the positive impact we have made in people's lives."

Since its 2006 debut, the award-winning Jitterbug cell phone and service has been widely praised for its smart feature set, ease of use, and absence of “feature overload.” In addition to the company’s award-winning handset, GreatCall currently offers a range of health and wellness applications through their handsets. Unique features include the award-winning LiveNurse, which offers unlimited 24/7 access to a live registered nurse, and the award-winning Medication Reminder service, which enables users to easily follow their medication schedule as prescribed by their doctor, track adherence to that schedule, and receive prescription refill reminders. Also available are Wellness Calls with Dr. Brian Alman, which offer a series of thoughtful questions and information for relaxing, motivating and overall well-being, and MyWorld, a fun way to stay up-to-date on personal interests such as local weather, daily trivia or updates on a favorite sports team or stock investment.

Follow GreatCall on Twitter: @GreatCallInc, and on Facebook: www.facebook.com/greatcall

For detailed information about GreatCall apps and service, please visit: greatcall.com/AppStore

To access company logo and high resolution images, please visit www.greatcall.com/assets

About GreatCall, Inc.

GreatCall differentiates itself as a company of “People You Can Count On” to deliver wireless services focused on helping to keep customers connected, safe and healthy™. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a highquality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s services, apps and cell phone handsets are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.GreatCall.com.

GreatCall, Inc., a leader in developing wireless services focused on keeping people connected, safe and healthy, today announced a new partnership with D&H Distributing. The leading technology distributor will now carry the entire line of GreatCall’s award-winning Jitterbug J cell phones, making the handsets available to a network of over 20,000 independent consumer electronics retailers across the country. D&H’s retail partners can begin carrying the Jitterbug J cell phones immediately.

"With such a wide-reaching network through D&H, more consumers will have the choice and availability to purchase the Jitterbug J handset and GreatCall services at their neighborhood retailer," said Ryan Jones, Vice President of Sales, GreatCall. "Working with an industry leader such as D&H brings our potential customers more convenient access to our unique and award-winning wireless services and apps that are easy to use and always supported by 24/7 customer service."

D&H will offer independent retailers the option to carry all three Jitterbug J handsets: White, Graphite, and Red. The Jitterbug J in Red is made available as part of GreatCall's support of the American Heart Association's Go Red For Women® movement, which raises awareness of heart disease so women can lead longer, heart-healthy lives.

"Having GreatCall services and the Jitterbug J handsets available to our customers greatly enhances D&H's wireless offering," said Rob Eby, vice president of purchasing for D&H Distributing. "The uniqueness of the Jitterbug J allows our customers to reach a new demographic of wireless users in their stores-a demographic they may otherwise miss. Jitterbug appeals to users who want a cell phone that's ready to use 'out of the box' without complicated user manuals or set up, and that offers personalized services without expensive contracts."

In addition to 24-hour U.S.-based customer support, GreatCall currently offers its customers a range of helpful services through their handsets, including health and wellness apps. Unique features include the award-winning LiveNurse, which offers unlimited 24/7 access to a live registered nurse, and the award-winning Medication Reminder service, which enables users to easily follow their medication schedule as prescribed by their doctor, track adherence to that schedule, and receive prescription refill reminders. Also available are Wellness Calls with Dr. Brian Alman, which offer a series of thoughtful questions and information for relaxing, motivating and overall well-being, and MyWorld, a fun way to stay up-to-date on personal interests such as local weather, daily trivia or updates on a favorite sports team or stock investment.

For detailed information about GreatCall apps and service, please visit: http://greatcall.com/AppStore/

You can follow GreatCall on Twitter: @GreatCallInc, and on Facebook: www.facebook.com/greatcall

About GreatCall, Inc.

GreatCall differentiates itself as a company of “People You Can Count On” to deliver wireless services focused on helping to keep customers connected, safe and healthy. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a highquality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s services, apps and cell phone handsets are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.GreatCall.com.

About D&H Distributing

As the nation's leading technology distributor, D&H provides a wealth of resources to empower the dealer, installer, and reseller channel, delivering a broad selection of categories, products and applications. The company's offerings span the areas of consumer electronics, home entertainment, home networking and automation, small office/home office, video surveillance, digital imaging, videogaming and more. D&H's multi-market expertise, account-dedicated sales teams, sterling service and flexible financing options are unmatched in the industry.

With an impressive 93-year history serving as a trusted advisor to the consumer electronics supply channel, D&H has been able to consistently reinvent itself based upon changing market conditions. The company prides itself on creating business partnerships with an astute focus on ease-of-doing-business, relationships, value, performance and service.

D&H ships out of five separate locations in North America, including its US headquarters in Harrisburg and its Canadian headquarters in Mississauga, Ontario. Additional US warehouses are located in Atlanta, GA; Chicago, IL; and Fresno, CA. Call D&H toll-free at (800) 340-1007 or visit www.dandh.com.

GreatCall, Inc., a leader in developing wireless services focused on keeping people connected, safe and healthy, today announced that leading Tri-State appliance and electronics retailer P.C. Richard & Son will carry the award-winning Jitterbug J cell phones. The handsets, created by GreatCall, will be available in all 65 P.C. Richard & Son stores throughout Connecticut, New York, New Jersey, and Pennsylvania.

"As we continue to expand GreatCall's retail presence, we're excited to reach a new group of users who want simple handsets, including the Jitterbug J, as well as easy-to-use and helpful services and applications," said Ryan Jones, Vice President of Sales for GreatCall. "By working with retailing leaders and partners such as P.C. Richard & Son, we succeed in reaching those targeted customers who may not have had such convenient access to our products until now."

In addition to 24-hour U.S.-based customer support, GreatCall currently offers a range of helpful services, including health and wellness applications, through their handsets. Unique features include the award-winning LiveNurse, which offers unlimited 24/7 access to a live registered nurse, and the Medication Reminder service, which enables users to easily follow their medication schedule as prescribed by their doctor, track adherence to that schedule, and receive prescription refill reminders. Also available are Wellness Calls with Dr. Brian Alman, which offer a series of thoughtful questions and information for relaxing, motivating and overall well-being, and MyWorld, a fun way to stay up-to-date on personal interests such as local weather, daily trivia or updates on a favorite sports team or stock investment. GreatCall’s full range of service offerings and applications can be accessed at their online App Store: http://www.greatcall.com/AppStore

"The Jitterbug J handsets are unique and the applications available are unlike anything in the market, so we're eager to work with GreatCall to bring the experience to our valued customers," said Steve Miller, Buyer at P.C. Richard & Sons. "Having the Jitterbug in our stores adds a whole new dimension to the wireless products we carry, so we look forward to sharing the new, easy-to-use handset and services."

Available now, P.C. Richard & Son stores are carrying the Jitterbug J handset in Graphite and Red. The Jitterbug J in Red is available as part of GreatCall's support of the American Heart Association's Go Red For Women® movement, which raises awareness of heart disease so women can lead longer, heart-healthy lives.

You can follow GreatCall on Twitter: @GreatCallInc, and on Facebook: www.facebook.com/greatcall

About GreatCall, Inc.

GreatCall differentiates itself as a company of “People You Can Count On” to deliver wireless services focused on helping to keep customers connected, safe and healthy. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a highquality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s services, apps and cell phone handsets are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.GreatCall.com

GreatCall, Inc., a leader in developing wireless services focused on keeping people connected, safe and healthy, today announced two new Unlimited monthly rate plan options that provide greater value for those customers who want to stay connected more often.

In keeping with the company’s core customer values, GreatCall has also simplified the entire line up of monthly rate plans. This provides customers with more competitive plans while also making it easier for customers to find the best plan that fits their personal needs. GreatCall now offers four easy-to-understand, no-contract options, starting as low as $14.99 per month.

“We understand that in today’s economy people are more price-conscious than ever, so we’re very pleased to offer our new monthly calling plans and services, as well as the Jitterbug J handset, with more user-friendly pricing,” said David Inns, CEO, GreatCall. “With these simplified monthly rate plan options, we’re able to bring the GreatCall service experience to even more new users.”

About the new rate plans:

• The new Simply Unlimited plan, $79.99 per month:
  • Unlimited Anytime minutes, unlimited Night and Weekend minutes, unlimited texting and no data charges
  • Free calls to GreatCall Operator Service
  • Free Voicemail
  • GreatCall also includes the following applications for free in this plan:
    • The Daily Health Tips
    • MyCalendar
    • LiveNurse
    • Wellness Call
• The new Premium plan, $39.99 per month:
  • 400 Anytime minutes, and unlimited Night and Weekend minutes
  • GreatCall also includes the following applications for free in this plan:
    • Daily Health Tips
    • MyCalendar
    • LiveNurse
    • Wellness Call
• The Basic 19 plan, $19.99 per month:
  • 100 Anytime minutes
  • No cost for the Daily Health Tips and MyCalendar applications
• The Basic 14 plan, $14.99 per month:
  • 50 anytime minutes
  • No cost for the Daily Health Tips and MyCalendar applications

For detailed rate plan information, please visit: http://greatcall.com/Plans/

For detailed information about GreatCall apps and service, please visit: http://greatcall.com/AppStore/

About GreatCall, Inc.

GreatCall differentiates itself as a company of “People You Can Count On” to deliver wireless services focused on helping to keep customers connected, safe and healthy. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a highquality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s services, apps and cell phone handsets are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.GreatCall.com

GreatCall, Inc., the leader in delivering targeted mobile services to people looking for a high-quality and high-touch service experience, today announced the GreatCall Medication Reminder service. It is an addition to the company’s growing portfolio of award-winning services that help keep customers safe, healthy and connected. This service will help customers better manage their overall well-being directly from their easy-to-use Jitterbug cell phone. The Medication Reminder service is available now for $10 per month at the Jitterbug Services Store (www.greatcall.com/phones/) and includes high-touch support from the company’s 24/7, U.S.- based customer care representatives.

"We have created a fun and effective way to improve how you are sticking to your prescribed medication programs," said David Inns, CEO, GreatCall. "Making the service easy to use and backing it with our high-quality customer service will get more people more actively engaged in managing their own well-being."

A June 2010 report issued by The Healthcare Intelligence Network entitled 2010 Benchmarks in Improving Medication Adherence1 found that beyond increasing risk of death, poor medication adherence is tied to as much as $290 billion annually in increased medical costs. It is also responsible for 33 to 69 percent of all medication-related hospital admissions in the United States, at a cost of about $100 billion per year.

"Remembering to take your medication on the right days and at the right time can be overwhelming and confusing for so many people that it's easy to simply forget—and that’s where medical issues can become an even bigger concern,” said Dr. Marion Somers, PhD—aka Dr. Marion, an expert in elder care topics, trends, and solutions. "Along with several other strategies for taking your medication properly, it's a positive step to see companies such as GreatCall recognize a consumer need and develop this easy-to-use and affordable Medication Reminder program."

1http://www.researchandmarkets.com/research/5dfac8/2010_benchmarks_in

About the GreatCall Medication Reminder Service

The Medication Reminder program allows users to establish their medication regimen, exactly as prescribed by their doctor. Users can contact a GreatCall customer service representative for personalized set-up and ongoing management of their reminders, or they can manage everything themselves directly at www.mygreatcall.com.

Additionally, the program is more than just a simple reminder—it also works as a self-compliance monitor. On each call, a customer will be asked if he or she has taken the prescribed medications and their responses, whether positive or negative, will be recorded. And with the simplicity of the Jitterbug cell phone, it’s very easy for the user to respond to each question.

Every answer given will be recorded and tracked for compliance. By simply logging into their mygreatcall.com account, users can see a chart of adherence to each medication. Users also have the option of calling a GreatCall customer care representative who can print and mail the compliance report. Users can then share their results with their doctor, care taker, or loved one.

Additional Features of the GreatCall Medication Reminder Service

• The service offers up to 16 medication reminders per day, with no hidden charges.
• Prescription refill reminder: Customers can enter their prescription refill information, and their pharmacy information. The reminder system will call the customer when it is time to refill their prescription, and even connect them to their pharmacy to order the refill.
• GreatCall’s customer care representatives are trained on HIPAA procedures and if a customer does not have internet access, they can edit and update the customers’ medication schedule over the phone with 24/7 service hours.

The company is also jointly announcing its Check in Call Service. This helpful new service will ensure that you or a loved one is being checked on when needed, by GreatCall’s friendly automated system. The Check in Call Service is available for $5 per month at the Jitterbug Services Store. Should assistance be needed, a notification call will be sent to a list of friends or family members, so that help can be provided immediately. Helpful 24-hour U.S. - based customer care representatives will help setup your calls, contact list and schedule, or all can be managed at mygreatcall.com.

"It’s encouraging to see a company such as GreatCall recognize the impact and benefits that easy-to-use technologies can have on making people’s lives more connected, enjoyable and safer," said Laurie Orlov, Founder of Aging in Place Technology Watch, a market research firm that provides thought leadership, analysis, and guidance about technologies and related services that enable boomers and seniors to remain longer in their home of choice.

To learn more about Dr. Marion’s expert advice, visit her website at drmarion.com/.

To learn more about Laurie Orlov and Aging in Place technology Watch, visit her website at www.AgeinPlaceTech.com.

You can follow Jitterbug on Twitter: @jitterbugphones, and on Facebook: www.facebook.com/JitterbugPhone.

About GreatCall, Inc.

GreatCall is the leader in delivering targeted mobile services to people looking for a high-quality, high-touch service experience. The company is differentiated from others through its ability to provide the best customer service experience and relationship possible. The company has been widely praised for its ability to deliver the benefits of innovation and technology in an easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s cell phones and services are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at Jitterbug.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.greatcall.com.

The GreatCall service offers AAA members added safety and security with 24/7 access to live, friendly, U.S. based GreatCall Customer Service representatives. In addition, for members, the AAA Emergency Roadside Service phone number comes pre-programmed in the phone via the user's personal contact list. Calls to AAA Roadside Service are always free. GreatCall's flagship product, the Jitterbug J handset, with large, backlit buttons, a powerful speaker with clear sound, and uncomplicated menus, is also uniquely user-friendly, which makes staying in touch even more convenient. GreatCall has introduced an additional handset to its line – the Samsung SCH – r100 – for AAA customers who want the premium GreatCall service experience but prefer a more traditional cell phone handset over the popular, uniquely designed Jitterbug J, also by Samsung.

"We're excited to have this opportunity to offer a targeted solution of services made exclusively for the needs of AAA members," said Ryan Jones Vice President, Strategic Partnerships at GreatCall. "With our easy-to-use handsets and our growing lineup of valuable services and applications, AAA members will have the security of knowing the friendly people from GreatCall are always available at a touch of a button."

GreatCall Benefits for AAA Members
AAA members receive a 5% discount on all monthly rate plan prices. Members also receive additional monthly talk-time minutes on most plans, a 30% discount on accessories, and significant savings on all of GreatCall’s handsets. The monthly rate plans never require a contract and offer plenty of choice for those who talk a little or for those who talk a lot. Details of the offer can be found online: www.GreatCall.com/AAA.

"We’re proud to be offering GreatCall's service and the Jitterbug J cell phone to our members," said Adam Hardt, Director of Mobile Services for the AAA Mid-Atlantic Club. "Not only does GreatCall offer first-class wireless and customer service, but the company has a family of unique optional features that will be a value-add to many of our members. And, these are prices they’re not going to find anywhere else."

In addition to 24-hour U.S.-based customer support, GreatCall currently offers its customers a range of helpful services, including health and wellness services, through all of their handsets. Unique services, include the award-winning LiveNurse, which offers unlimited 24/7 access to a live registered nurse, Wellness Calls with Dr. Brian Alman, which offer a series of thoughtful questions and information for relaxing, motivating and overall well-being, and MyWorld, a fun way to stay up-to-date on personal interests such as local weather, daily trivia or updates on a favorite sports team or stock investment. GreatCall's full range of service offerings can be accessed at their online AppStore: www.greatcall.com/AppStore.

You can follow GreatCall on Twitter: @jitterbugphones, and on Facebook: www.facebook.com/JitterbugPhone

About GreatCall, Inc.

GreatCall is the leader in delivering targeted mobile services to people looking for a high-quality, high-touch service experience. The company is differentiated from others through its ability to provide the best customer service experience and relationship possible. The company has been widely praised for its ability to deliver the benefits of innovation and technology in an easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s cell phones and services are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at www.greatcall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.greatcall.com.

About AAA
As North America's largest motoring and leisure travel organization, AAA provides more than 51 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

GreatCall, Inc., the leader in delivering targeted mobile services to people looking for a high-quality and high-touch service experience, today announced that supercenter chain Meijer will carry the entire line of Jitterbug J cell phones. The handsets will be available in all 192 Meijer stores throughout Michigan, Ohio, Indiana, Illinois, and Kentucky. With GreatCall's unique service offering and customer support delivered through the Jitterbug J handsets, Meijer customers will now have access to an unmatched choice in wireless technology.

"We know that Jitterbug customers are consumers who look for a more personalized wireless experience, so we are very pleased that Meijer stores are now carrying the Jitterbug J handsets," said Ryan Jones, Vice President of Sales for GreatCall. "The key to our continued success and attracting the attention of leading retailers such as Meijer is due in large part to giving our customers the services that add value to their daily routine, improve their safety and well-being, and help them easily connect with friends and family."

Available now, Meijer stores will carry all three Jitterbug J handsets: White, Graphite, and Red. The Jitterbug J in Red is GreatCall's solution to help engage Americans to speak up and support the American Heart Association's Go Red For Women movement, which raises awareness of heart disease, so women can lead longer, heart-healthy lives. The red phone, which allows customers to make a difference and show their support for the movement while still getting all the superior service benefits of Jitterbug, has become one of the company's bestselling products.

In addition to 24-hour U.S.-based customer support, GreatCall currently offers its customers a range of helpful services, including health and wellness services, through the Jitterbug J handsets. Unique services include the award-winning LiveNurse, which offers unlimited 24/7 access to a live registered nurse, Wellness Calls with Dr. Brian Alman, which offer a series of thoughtful questions and information for relaxing, motivating and overall well-being, and MyWorld, a fun way to stay up-to-date on personal interests and pastimes such as local weather, daily trivia or updates on a favorite sports team or stock investment. GreatCall's full range of service offerings can be accessed at their online AppStore.

About GreatCall, Inc.

GreatCall is the leader in delivering targeted mobile services to people looking for a high-quality, high-touch service experience. The company is differentiated from others through its ability to provide the best customer service experience and relationship possible. The company has been widely praised for its ability to deliver the benefits of innovation and technology in an easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s cell phones and services are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at www.greatcall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.greatcall.com.

About Meijer
Meijer is a Grand Rapids, Michigan, based retailer that operates 192 stores throughout Michigan, Ohio, Indiana, Illinois, and Kentucky. As the inventor of the "one-stop shopping" concept, Meijer stores have evolved through the years to include expanded fresh produce and meat departments, as well as pharmacies, comprehensive electronics departments, garden centers and apparel offerings. Additional information on Meijer and the ability to shop for more can be found at www.meijer.com.

Jitterbug's contribution to Go Red For Women is an important example of the company's leadership in offering customers access to health and wellness services that are simple, intuitive, and fully supported by high quality customer service. As a participant in the movement, Jitterbug has announced the new Jitterbug J by Samsung in Red, giving customers not only a "Red" cell phone to show their solidarity for the cause but also a unique way to communicate the message and "speak up" against heart disease. Customers who purchase the phone will receive official American Heart Association Heart Healthy Tips on the Jitterbug that they can implement in their own lives and share with loved ones.

"Heart disease is the leading cause of death among American women, and we at Jitterbug want to do our part to create solutions and save lives," said David Inns, Jitterbug CEO. "Contributing to Go Red For Women and further developing a family of easy-to-use services for heart health is another example of how Jitterbug is committed to using wireless technology to improve the health and wellness of our customers."

The new daily Health Tips service joins Jitterbug's current offering of helpful services including the award-winning Jitterbug LiveNurse, which connects customers to 24-hour registered nurses, as well as a regularly updated audio information library for medical advice and support. Like all of Jitterbug's services, the daily Health Tips and Jitterbug J by Samsung in Red cell phone will be fully supported by Jitterbug’s 24/7 customer service staff. Integrating these crucial customer service interactions into every aspect of the phone differentiates Jitterbug as the complete service experience.

"Our new relationship with Jitterbug will allow us to reach even more women as we fight their number one killer, heart disease," said Neil Meltzer, American Heart Association Board Chairman and President and COO, Sinai Hospital of Baltimore. "Jitterbug's dedication and support will help Go Red For Women deliver health information to that encourages women to make life-saving choices everyday."

The Jitterbug J by Samsung in Red cell phone will be available to consumers in January at Jitterbug.com and by calling 866-292-6005.

About GreatCall, Inc.

GreatCall is the leader in delivering targeted mobile services to people looking for a high-quality, high-touch service experience. The company is differentiated from others through its ability to provide the best customer service experience and relationship possible. The company has been widely praised for its ability to deliver the benefits of innovation and technology in an easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s cell phones and services are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at www.greatcall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.greatcall.com.

About Go red for Women
Go Red For Women is the American Heart Association’s solution to save women’s lives. With one out of three women still dying from heart disease, we are committed to fighting this No. 1 killer that is largely preventable. GoRedForWomen.org, a premiere source of information and education, connects millions of women of all ages and gives them tangible resources to turn personal choices into life-saving actions. We encourage women and the men who love them to embrace the cause. For more information please visit GoRedForWomen.org or call 1-888-MY-HEART (1-888-694-3278).

About Samsung Telecommunications America
Samsung Telecommunications America, LLC, a Dallas-based subsidiary of Samsung Electronics Co., Ltd., researches, develops and markets wireless handsets and telecommunications products throughout North America. For more information, please visit www.samsungwireless.com.

About Samsung Electronics
Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2007 consolidated sales of US$103.4 billion. Employing approximately 150,000 people in 134 offices in 62 countries, the company consists of four main business units: Digital Media Business, LCD Business, Semiconductor Business, and Telecommunication Business. Recognized as one of the fastest growing global brands, Samsung Electronics is a leading producer of digital TVs, memory chips, mobile phones and TFT-LCDs. For more information, please visit www.samsung.com.

Jitterbug, the leader in delivering easy-to-use, and innovative wireless services to people who seek simplicity, today announced the Jitterbug Wellness Call, a new service designed to help people feel better by providing them with proven techniques for relaxing, motivating and their overall well-being.

This exciting new program joins a growing portfolio of services offered by the company to enhance the lives of American consumers. Jitterbug’s unique health and wellness services are differentiated from others because they are simple, intuitive, and fully supported by high quality customer service. Most recently the company was awarded the Best Consumer Mobile Application at the International CTIA Wireless I.T. & Entertainment Conference in San Diego for its LiveNurse service which enables Jitterbug customers to have access 24 hours a day, 7 days a week to a live registered nurse.

"We continue to develop services that improve the overall well-being of our customers and the partnership with Dr. Alman is one more way we show our commitment to that goal," said David Inns, Jitterbug CEO. "We know our customers will feel great after every Wellness Call, so we are including this as a free service in most of our service plans."

"Jitterbug has taken health and wellness to another level for their customers," said Dr. Brian Alman, Ph.D. and Founder of TruSage. "I am delighted to be working with Jitterbug's customers to help them easily integrate, remember and practice my proven techniques so that they can start creating a healthier lifestyle after their very first call."

About the Jitterbug Wellness Calls
The Jitterbug Wellness Call is a motivational and highly personalized coaching service delivered right to your Jitterbug. It has been developed in partnership with world renowned wellness expert Dr. Brian Alman, Ph.D. The service teaches personalized strategies and techniques that can improve your physical and mental outlook on every call.

The Jitterbug Wellness Call is based on the groundbreaking research and development of Brian Alman. For more than 30 years, he has dedicated his life to helping people cultivate the habits that create long term solutions for a positive outlook on life. He is a world-renowned health and wellness expert and a bestselling author whose books, audio and video programs have been translated into 14 different languages around the world.

The service works around the customers' schedule, so they can set the days and times when they want to receive their calls. Each call lasts four to five minutes and is personally guided by Brian Alman himself. Through a series of thoughtful questions and information based on your own participation, you'll receive custom tips and solutions that provide a boost to help maintain a healthy lifestyle.

Comments from Actual Jitterbug Wellness Call Users:
Lori (age 46): I look forward to my Wellness Calls—I listen to them in the afternoon to give me a mid-day pick-me-up. It's like a conversation with a best friend, where I always feel better after I get off the phone.

Gloria (age 52): I love receiving the Jitterbug Wellness Calls from Dr. Brian Alman and really look forward to them. I have such a busy life with so many distractions. It's great to have the calls to remind me: "It is 'take care of me' time." When I do this, the rest of my life gets easier. With each call, I can feel myself getting healthier and healthier from the inside out.

About GreatCall, Inc.

GreatCall is the leader in delivering targeted mobile services to people looking for a high-quality, high-touch service experience. The company is differentiated from others through its ability to provide the best customer service experience and relationship possible. The company has been widely praised for its ability to deliver the benefits of innovation and technology in an easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s cell phones and services are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at www.greatcall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.greatcall.com.

About Dr. Alman and TruSage
For more than 30 years, Brian Alman has dedicated his life to helping people cultivate the habits that create long term solutions for a positive outlook on life. He is a world-renowned health and wellness expert and a best-selling author. Brian Alman holds a doctorate in Clinical Psychology from the California School of Professional Psychology in San Diego and has taught workshops for major entities such as Kaiser Permanente, Apple Computer, Sony Pictures and Harvard Medical School. For more information, please visit www.trusage.com

Jitterbug, the leader in delivering easy-to-use, innovative and life-enhancing wireless services to people who seek simplicity, today announced that the company has acquired MobiWatch, a company focused on developing Mobile Personal Emergency Response Services (M-PERS). Terms of the acquisition were not disclosed.

The acquisition will provide Jitterbug customers with personal safety services that are intuitive, reliable and delivered through the easy-to-use Jitterbug cell phone. These new services will further differentiate Jitterbug as the complete service experience and will continue to enhance the lives of American consumers by providing safety, security and the ability to stay connected with family and friends while on the go.

"MobiWatch is a great fit for the Jitterbug brand and our proven ability to take the benefits of innovation and technology and deliver the best customer experience," said David Inns, GreatCall CEO. "As we continue to offer our customers more life-enhancing services, we are also providing them the freedom to choose what they want, when they want. It’s their choice."

The MobiWatch offering will be further developed by Jitterbug before coming to market. It will allow users to quickly and effectively reach trained emergency response personnel—whenever and wherever those situations may occur—directly through their Jitterbug phone. Traditional Personal Emergency Response (PERS) systems have been available to users only in the home. Now, Jitterbug customers will be able to have increased peace of mind when they are away from home.

"Jitterbug is the best brand to deliver on the MobiWatch vision and to bring our technology and services to market effectively," said Jonathan Sieg, MobiWatch CEO. The new Jitterbug M-PERS offering is scheduled to be available in late 2010. It will be supported by Jitterbug’s outstanding and friendly America-based 24x7 customer service representatives, as well as a fully-staffed independent call center of licensed paramedics and personal response agents.

About GreatCall, Inc.

GreatCall is the leader in delivering targeted mobile services to people looking for a high-quality, high-touch service experience. The company is differentiated from others through its ability to provide the best customer service experience and relationship possible. The company has been widely praised for its ability to deliver the benefits of innovation and technology in an easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s cell phones and services are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at www.greatcall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.greatcall.com.

At an October 8 ceremony at International CTIA WIRELESS I.T. & Entertainment 2009®, GreatCall, Inc., creators of the Jitterbug cell phone and service, received the CTIA Hot for the Holiday’s “Hottest Mobile Consumer Application” award for their Jitterbug LiveNurse™ service. Hosted by Danny Dumas, associate editor for Product Reviews at WIRED, and Steven Leckart, WIRED contributor, the awards presentation revealed this year’s must-have mobile consumer electronics products and applications. The first CTIA Hot for the Holiday awards was announced during International CTIA Wireless IT&E taking place October 7-9, at the San Diego Convention Center.

Jitterbug LiveNurse is an important example of GreatCall’s commitment to offer simplicity seekers a full family of helpful and personalized services that give them the tools needed to more actively manage their own wellbeing. For only $4 per month, Jitterbug LiveNurse provides customers with unlimited access to registered nurses 24 hours a day, who can assist users with tailored health and wellness advice. In conjunction with the live support, customers can also access an audio library featuring up-to-date information on hundreds of health- and wellness-related topics. Integrating these crucial customer service interactions into Jitterbug LiveNurse gives users a complete wellness experience.

“This award from CTIA validates the need for consumer-focused wireless health and wellness services that bring peace of mind to your daily routine,” said GreatCall CEO David Inns, who accepted the award on behalf of the company. “To be recognized by and among our peers for a service that can truly add to and enhance the way consumers manage their own wellness is an extraordinary honor.”

About GreatCall, Inc.

GreatCall is the leader in delivering targeted mobile services to people looking for a high-quality, high-touch service experience. The company is differentiated from others through its ability to provide the best customer service experience and relationship possible. The company has been widely praised for its ability to deliver the benefits of innovation and technology in an easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s cell phones and services are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at www.greatcall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.greatcall.com.

About International CTIA WIRELESS I.T. & Entertainment 2009®
International CTIA WIRELESS IT & E is CTIA’s fall show focused on mobile business. This event brings together a unique community of enterprise users, carriers, developers and manufacturers to generate dialogue, share ideas and debate the economics of wireless innovation. Visit www.ctiashow.com.

CTIA -The Wireless Association® is the international association for the wireless telecommunications industry, representing carriers, manufacturers and wireless Internet providers. CTIA is also recognized as the producer of two annual technology events: International CTIA WIRELESS 2010 takes place in Las Vegas, March 23-25; International CTIA WIRELESS IT & Entertainment 2010 takes place in San Francisco, October 6-8. For more association information, visit www.ctia.org.

GreatCall, Inc., creator of the Jitterbug cell phone and service, today announced that the company’s Jitterbug LiveNurse™ service has been named a finalist in the Best Mobile Consumer Application category of the first annual CTIA Hot for the Holidays awards program, which showcases this year's must-buy mobile consumer electronics products and applications. International CTIA WIRELESS I.T. & Entertainment 2009® takes place October 7-9 at the San Diego Convention Center.

Jitterbug LiveNurse is another testament to GreatCall's continued commitment to provide customers with innovative and stress-free services through the uniquely designed and easy-to-use Jitterbug J cell phone. For only $4 per month, Jitterbug LiveNurse provides customers with unlimited access to registered nurses 24 hours a day in partnership with FONEMED, whose friendly nurses track the topics discussed with each customer for personalized and tailored dialogue. To complement the live support, customers can also access an audio library featuring up-to-date information on hundreds of health- and wellness-related topics. Integrating these crucial customer service interactions into Jitterbug LiveNurse gives users a complete wellness experience.

"We're pleased that CTIA recognizes the significance of Jitterbug LiveNurse," said David Inns, GreatCall CEO. "Jitterbug's commitment to meeting the needs of simplicity seekers is once again fulfilled with the introduction of this service. As healthcare is becoming one of the most important topics of this year, LiveNurse is a critical first step to serve this rapidly growing need for wireless-based health and wellness solutions." Inns continued, "Our goal is to offer customers a complete portfolio of services like LiveNurse, backed by our superior customer support, that allow simplicity seekers to enjoy better health, better relationships and more fulfilling lives."

CTIA 2009 Hot for the Holidays award winners will be announced at a ceremony on Thursday, October 8 and all finalists will be prominently displayed in a special showcase at International CTIA WIRELESS IT&E. Submissions were judged on innovation, functionality and creativity by a panel of top tier reporters and industry analysts.

"This year's awards program offers a preview of the many CE devices, applications and accessories that are sure to be in demand this holiday season," said Robert Mesirow, vice president and show director for CTIA WIRELESS IT & E. "CTIA congratulates Jitterbug on being named a finalist in the Best Mobile Consumer Application category."

About GreatCall, Inc.

GreatCall is the leader in delivering targeted mobile services to people looking for a high-quality, high-touch service experience. The company is differentiated from others through its ability to provide the best customer service experience and relationship possible. The company has been widely praised for its ability to deliver the benefits of innovation and technology in an easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s cell phones and services are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at www.greatcall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.greatcall.com.

Follow CTIA on Twitter, Facebook and LinkedIn.

About International CTIA WIRELESS I.T. & Entertainment 2009®
International CTIA WIRELESS IT & E is CTIA’s fall show focused on mobile business. This event brings together a unique community of enterprise users, carriers, developers and manufacturers to generate dialogue, share ideas and debate the economics of wireless innovation. Visit www.ctiashow.com.

CTIA -The Wireless Association® is the international association for the wireless telecommunications industry, representing carriers, manufacturers and wireless Internet providers. CTIA is also recognized as the producer of two annual technology events: International CTIA WIRELESS 2010 takes place in Las Vegas, March 23-25; International CTIA WIRELESS IT & Entertainment 2010 takes place in San Francisco, October 6-8. For more association information, visit www.ctia.org.

San Diego, CA – July 24, – GreatCall, Inc., creators of the perfectly simple Jitterbug J cell phone and service, today announced that Bill Kuncz, the company’s Chief Financial Officer and Vice President of Finance and Administration, was honored as a San Diego Business Journal 2009 CFO of the Year. According to the San Diego Business Journal, the award recognizes outstanding CFOs in the San Diego community as nominated by their own employees or clients. Bill Kuncz was named CFO of the Year in the “Medium-Sized Private Company” category.

“It’s an honor for Mr. Kuncz and GreatCall to be recognized by the San Diego Business Journal—a leader in our local business community,” said David Inns, GreatCall CEO. “We’re proud that Mr. Kuncz’s financial expertise and workplace leadership has aided Jitterbug in delivering to customers’ expectations and becoming the success we are today, and it’s wonderful that he’s been acknowledged among fellow business leaders.”

Since joining GreatCall in late 2006 to help launch Jitterbug, Mr. Kuncz has been instrumental in the company’s rapid growth. While securing the financing required to properly implement the plan for a nationwide launch of Jitterbug, Mr. Kuncz also helped build a scalable corporate infrastructure to accommodate rapid growth in revenue, number of employees and offices to house them, and customers in all 50 states. Additionally, Mr. Kuncz led the recruitment efforts to efficiently secure key talent as the company grew into a nationally-recognized brand. As a result, Mr. Kuncz has aided the company in bringing in close to $100 million in funding and in employing over 250 people in San Diego County alone.

In addition to supporting the financial aspects of the thriving company, Mr. Kuncz serves as Corporate Secretary for all Board of Director meetings and manages the company’s legal and risk management efforts. Mr. Kuncz also designed a flexible administrative structure to support the company’s rapid growth. This leadership in Human Resources has helped nurture a corporate culture that motivates employees and increases job satisfaction.

“At Jitterbug, we place high value on our customers and our community, providing a one-of-a-kind product and services—and growing as a strong local business as a result,” said Bill Kuncz, GreatCall CFO. “I’m honored that our efforts continue to be acknowledged and supported by our San Diego neighbors and by the San Diego Business Journal.”

Since its debut, the Jitterbug cell phone and service has been praised for its smart feature set and ease of use. GreatCall’s mission, through the phones, is to offer customers personalization and high-touch customer service. As such, Jitterbug phones are easy to use and include simple and helpful features, such as backlit buttons, a bright screen with large text, and live operators to assist users. The company and phones have won industry-wide praise, receiving prominent national media accolades from the Wall Street Journal, The New York Times and the Washington Post. Other recognitions include the 2009 Wireless-Life Sciences and Triple Tree I Award for “Best Consumer Experience,” the 2008 Best Small Business award from the American Society on Aging, and being named a 2008 Qualcomm and CONNECT San Diego Ambassador.

The San Diego Business Journal’s CFO of the Year Awards program recognizes the most outstanding CFOs in San Diego County, as selected by an independent panel of judges based on business acumen, community involvement and peer review from San Diego’s leading auditors, bankers and attorneys. CFO of the Year, presented by the San Diego Business Journal and Robert Half Management, salutes San Diego-based CFOs who go above and beyond their normal duties as financial managers. The award was presented to Mr. Kuncz at a ceremony in San Diego on July 16 with over 500 business executives from the area in attendance.

About GreatCall, Inc.

GreatCall is the leader in delivering targeted mobile services to people looking for a high-quality, high-touch service experience. The company is differentiated from others through its ability to provide the best customer service experience and relationship possible. The company has been widely praised for its ability to deliver the benefits of innovation and technology in an easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s cell phones and services are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at www.greatcall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.greatcall.com.

San Diego, Calif. – June 30, 2009 – GreatCall, Inc., makers of the Jitterbug cellular phone and service, today announced that company co-founder and Chairman Martin Cooper was honored with a Prince of Asturias Award for Technical and Scientific Research by the Prince of Asturias Foundation in Spain.

The aim of the Foundation is to encourage and promote the scientific, cultural and humanistic values that form part of mankind’s universal heritage, and the Prince of Asturias Awards were created to symbolize the nature and aims of the Foundation. The awards are intended to acknowledge work carried out by individuals, institutions, groups of people or groups of institutions whose achievements are exemplary at an international level.

Martin Cooper was recognized for his contributions in mobile telephony. A pioneer in the wireless communication industry, Cooper, in a continuing career spanning over 50 years, introduced many breakthroughs in the wireless industry; he invented the first handheld mobile telephone in 1973. The Foundation credits Cooper’s work as contributing significantly to the great technological advances in human communications, which has given rise to a connected world, free from geographical or temporal barriers.

“It is an honor to accept this prestigious award on behalf of the many people who inspired me and worked alongside me in the application of wireless technology to improve the lives of people throughout the world,” said Cooper. “Half the people on Earth now use cell phones. This is the beginning of a future in which wireless technology connects us all with resulting improvement in productivity, education, entertainment, safety, and with a revolutionized approach to health.”

The Prince of Asturias Foundation named the invention of the mobile phone as among the greatest technological innovations of our time, revolutionizing the way that millions of people communicate worldwide and contributing decisively to the advancement of knowledge.

Following a 30 year career at Motorola, where he invented the portable cell phone, Cooper co-founded the company Cellular Business Systems, which soon dominated the mobile telephony market. In 1992 he co-founded ArrayComm, the world leader in intelligent antenna technology, of which he is executive chairman. In 2006, Cooper and his wife Arlene Harris, often referred to as the “First Lady of Wireless” for her contributions to the telecommunications industry, founded GreatCall, makers of the perfectly simple Jitterbug cell phone and service.

In addition to his work for Motorola and ArrayComm, Cooper has participated in the spectrum allocation process with the U.S. Department of Commerce and the Federal Communications Commission and has testified before the U.S. Senate on this subject. He formulated the Law on Spectrum Efficiency, also known as Cooper’s Law, which states that the maximum amount of information that is transmitted over a given amount of radio spectrum doubles every 30 months. He has received numerous awards and honors, including the IEEE Centennial Medal.

This year a total of 40 candidates from more than a dozen countries were considered for the award. Eight Prince of Asturias Awards are bestowed each year in categories spanning Art, International Cooperation, Social Sciences, and Sport.

About GreatCall, Inc.

GreatCall is the leader in delivering targeted mobile services to people looking for a high-quality, high-touch service experience. The company is differentiated from others through its ability to provide the best customer service experience and relationship possible. The company has been widely praised for its ability to deliver the benefits of innovation and technology in an easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s cell phones and services are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at www.greatcall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.greatcall.com.

About The Prince of Asturias Awards
The Prince of Asturias Foundation established the Prince of Asturias Awards in 1981. They are presented every year at a grand ceremony held in Oviedo, the capital of the Principality of Asturias, by His Royal Highness the Prince of Asturias, who is the Honorary President of the Foundation.

GreatCall, Inc., the leader in delivering targeted mobile services to people looking for a high-quality and high-touch service experience, today announced the GreatCall Medication Reminder service. It is an addition to the company’s growing portfolio of award-winning services that help keep customers safe, healthy and connected. This service will help customers better manage their overall well-being directly from their easy-to-use Jitterbug cell phone. The Medication Reminder service is available now for $10 per month at the Jitterbug Services Store (www.jitterbug.com/servicesstore/) and includes high-touch support from the company’s 24/7, U.S.- based customer care representatives.

"We have created a fun and effective way to improve how you are sticking to your prescribed medication programs," said David Inns, CEO, GreatCall. "Making the service easy to use and backing it with our high-quality customer service will get more people more actively engaged in managing their own well-being."

A June 2010 report issued by The Healthcare Intelligence Network entitled 2010 Benchmarks in Improving Medication Adherence1 found that beyond increasing risk of death, poor medication adherence is tied to as much as $290 billion annually in increased medical costs. It is also responsible for 33 to 69 percent of all medication-related hospital admissions in the United States, at a cost of about $100 billion per year.

"Remembering to take your medication on the right days and at the right time can be overwhelming and confusing for so many people that it's easy to simply forget—and that’s where medical issues can become an even bigger concern,” said Dr. Marion Somers, PhD—aka Dr. Marion, an expert in elder care topics, trends, and solutions. "Along with several other strategies for taking your medication properly, it's a positive step to see companies such as GreatCall recognize a consumer need and develop this easy-to-use and affordable Medication Reminder program."

1http://www.researchandmarkets.com/research/5dfac8/2010_benchmarks_in

About the GreatCall Medication Reminder Service

The Medication Reminder program allows users to establish their medication regimen, exactly as prescribed by their doctor. Users can contact a GreatCall customer service representative for personalized set-up and ongoing management of their reminders, or they can manage everything themselves directly at www.mygreatcall.com.

Additionally, the program is more than just a simple reminder—it also works as a self-compliance monitor. On each call, a customer will be asked if he or she has taken the prescribed medications and their responses, whether positive or negative, will be recorded. And with the simplicity of the Jitterbug cell phone, it’s very easy for the user to respond to each question.

Every answer given will be recorded and tracked for compliance. By simply logging into their mygreatcall.com account, users can see a chart of adherence to each medication. Users also have the option of calling a GreatCall customer care representative who can print and mail the compliance report. Users can then share their results with their doctor, care taker, or loved one.

About the GreatCall Medication Reminder Service

• The service offers up to 16 medication reminders per day, with no hidden charges.
• Prescription refill reminder: Customers can enter their prescription refill information, and their pharmacy information. The reminder system will call the customer when it is time to refill their prescription, and even connect them to their pharmacy to order the refill.
• GreatCall’s customer care representatives are trained on HIPAA procedures and if a customer does not have internet access, they can edit and update the customers’ medication schedule over the phone with 24/7 service hours.

The company is also jointly announcing its Check in Call Service. This helpful new service will ensure that you or a loved one is being checked on when needed, by GreatCall’s friendly automated system. The Check in Call Service is available for $5 per month at the Jitterbug Services Store. Should assistance be needed, a notification call will be sent to a list of friends or family members, so that help can be provided immediately. Helpful 24-hour U.S. - based customer care representatives will help setup your calls, contact list and schedule, or all can be managed at mygreatcall.com.

"It’s encouraging to see a company such as GreatCall recognize the impact and benefits that easy-to-use technologies can have on making people’s lives more connected, enjoyable and safer," said Laurie Orlov, Founder of Aging in Place Technology Watch, a market research firm that provides thought leadership, analysis, and guidance about technologies and related services that enable boomers and seniors to remain longer in their home of choice.

To learn more about Dr. Marion’s expert advice, visit her website at www.drmarion.com.

To learn more about Laurie Orlov and Aging in Place technology Watch, visit her website at www.ageinplacetech.com/.

You can follow Jitterbug on Twitter: @jitterbugphones, and on Facebook: www.facebook.com/JitterbugPhone.

About GreatCall, Inc.

GreatCall is the leader in delivering targeted mobile services to people looking for a high-quality, high-touch service experience. The company is differentiated from others through its ability to provide the best customer service experience and relationship possible. The company has been widely praised for its ability to deliver the benefits of innovation and technology in an easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s cell phones and services are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at www.greatcall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.greatcall.com.

The I Award is a program created by TripleTree to identify companies that have developed and are delivering technologies and services in wireless health that reduce healthcare costs and improve healthcare outcomes for consumers. For 2009, recognition was presented in three categories:

• Best Clinical Application — Best mobile or wireless life science solution that enriches clinical care.
• Best Consumer Experience Solution — Best mobile or wireless experience to the consumer or patient.
• Best Operational Effectiveness Solution — Best mobile or wireless solution for reducing costs and improving operational efficiency.

Rob McCray, Chairman of the Wireless-Life Sciences Alliance (WLSA), said that by expanding the search for the best wireless health products and services in the world the I Award is a strong addition to the annual Investor’s Meeting and Convergence Summit that WLSA conducts in La Jolla.

The three winners announced at the Wireless-Life Sciences Alliance (WLSA) Summit this week were:

BEST CLINICAL APPLICATION
Proteus Biomedical
Andrew Thompson, Co-Founder & CEO

Electronically observed pharmaceutical therapy platform.

Proteus Biomedical develops intelligent medicine products internally and in partnership with device, pharmaceutical and biotechnology companies. These products address therapeutic areas where disease management complexity, patient monitoring requirements, therapeutic efficacy, and poor patient adherence create large clinical and commercial opportunities. The company currently has three products in development that target cardiac disease and heart failure, including a program in Cardiac Resynchronization Therapy in partnership with a world-leader in cardiovascular implantable devices. Proteus is a privately-held company headquartered in Redwood City, CA.

BEST CONSUMER EXPERIENCE
Great Call / Jitterbug
David Inns, CEO / Arlene Harris, Founder & Chairwoman

Jitterbug; simple cell phone with 24-hour live service.

Great Call's Jitterbug is in the business of simplifying cell phone service to provide a web and operated assisted platform to deliver superior cellular phone service and then to provide a variety of health applications and other lifestyle applications that appeal to simplicity oriented consumer. The technically challenged are often the same consumers who are driving health care costs up. Jitterbug is focused on the appropriate application of technology that will ensure consumers receive support

BEST OPERATIONAL EFFECTIVENESS
IntelliDOT
Jim Sweeney, CEO

Wireless workflow manager connecting caregivers with information systems.

The IntelliDOT system is a best-of-breed wireless workflow manage that connects caregivers with the information systems they need at the point-of-care. Designed by nurses for nurses, the IntelliDOT system enables clinicians to perform safety checks and safely administer and document medications at the bedside using a lightweight handheld device. IntelliDOT is privately held and headquartered in San Diego, CA

Following an online nomination call, 12 finalists among dozens of wireless health companies were selected to compete for the award. The 12 finalists were:

• BeWell Mobile –Disease management applications via text messaging on cell phone
• CellTrak Technologies – Homecare automation with GPS cell phones
• Diversinet – Health information transparency in partnership with AllOne Mobile
• Epocrates – Rx Drug and formulary reference
• GreatCall – Jitterbug; simple cell phone with 24-hour live service
• IntelliDOT – Wireless workflow manager connecting caregivers with information systems
• MedApps – Mobile wireless health monitoring
• MicroCHIPS – Continuous glucose management system
• PhiloMetron – Passive weight management platform
• Proteus Biomedical – Electronically observed therapy platform
• Tagnos – Patient flow management applications
• Triage Wireless – Wireless telemetry/vital signs monitoring

Each finalist presented their solutions at this year’s Wireless-Life Sciences Alliance (WLSA) Investor’s Meeting on May 12, 2009 in LaJolla, CA. One nominee in each category received the I Award at the WLSA Convergence Summit on May 13, 2009.

TripleTree is an independent, middle market investment bank focused on mergers and acquisitions, capital formation and strategic advisory services for healthcare and technology firms. TripleTree, LLC, along with Qualcomm and Johnson & Johnson is a founding member of the WLSA. The WLSA Investor’s Meeting and Convergence Summit were co-chaired by Paul Jacobs, PhD, CEO, QUALCOMM and Rob McCray, TripleTree Senior Advisor. Other event sponsors include Cooley, Deloitte, Proteus Biomedical, InnerWireless, CardioNet, and InTouch Health. Participants include the Rockefeller Foundation, the United Nations Foundation, and the Vodafone Foundation.

For more information, visit www.triple-tree.com or call (952) 832-3350.

About TripleTree TripleTree, LLC is an independent, middle-market investment bank focused on mergers and acquisitions, capital formation and strategic advisory for healthcare and technology firms.

About the Wireless-Life Sciences Alliance. The Wireless-Life Sciences Alliance is an organization founded to create and promote an ongoing and expanding dialogue around the many opportunities to use wireless technologies to advance the delivery of healthcare. Alliance membership and event participation is exclusively extended to senior executives of life sciences and wireless technology companies, entrepreneurs, academia, and capital sources. For more information see http://www.wirelesslifesciences.org.

GreatCall, Inc., a leader in wireless services that help people stay connected, safe and healthy, today announced a new suite of simplified monthly plan options that provides greater value for Jitterbug customers. Effective today, GreatCall is increasing the minutes of their monthly plans and extending the superior service and available options the company offers. Available on one of the nation’s largest and most dependable wireless networks, customers can select one of these six options:

Introducing New Jitterbug Monthly Phone Plans
Basic 14 Plan	$14.99/mo.	50 Anytime Minutes
Basic 19 Plan	$19.99/mo.	200 Anytime Minutes
Premium 29 Plan	$29.99/mo.	700 Anytime Minutes
Premium 39 Plan	$39.99/mo.	1500 Anytime Minutes
Premium 59 Plan	$59.99/mo.	2500 Anytime Minutes
Simply Unlimited Plan	$79.99/mo.	Unlimited Minutes and Text Messages

The new Jitterbug phone plans are designed for people who want the flexibility to use their phones more during certain months, but who may use fewer minutes per month than average. Combined with the award-winning health and safety services and features offered by GreatCall, the new rate plans are a compelling offer for users seeking an easy-to-use and budget friendly wireless service.

“GreatCall is committed to delivering superior service to its customers, and our new suite of plans is one of the many initiatives we plan to rollout over the next year,” said Bill Yates, Vice President of Marketing and Sales for GreatCall. “We updated our monthly plans to better meet the needs of our customers. We understand our customers need choices that fit their individual lifestyles, and that’s exactly what we’ve given them.”

GreatCall’s approach is to help customers enjoy their cell phone by simplifying the entire experience. All of the phone plans allow you to carry over your unused minutes to the next month, as the monthly minutes are good for 60 days. Customers also benefit from plans priced around what they need and how they will use their minutes – without requiring text, data or any other add-ons. With most contract plans, a customer needs to spend a minimum of $79.99/month for minutes, text and data just to get started – even if they never make a call, send a message, or use data. With Jitterbug, people can get started for as low as $14.99 per month.

GreatCall’s unwavering commitment to provide wireless services that people can count on means that the award-winning features customers know and love are also offered, including:

• GreatCall will never ask you to sign a contract
• All features are easy to understand and use
• Powered by one of the nation’s largest, most dependable wireless networks
• Award-winning Health and Safety Services including 5Star Urgent Response which transforms your Jitterbug cell phone into your own personal safety device
• 100% US-based customer service available 24/7
• Dial "0" to reach a GreatCall Operator who can help manage your calendar or phone book

The Jitterbug brand is the gold standard of easy-to-use cell phones and continues to be the leader in wireless simplicity. To purchase the new Jitterbug Plus and sign up for one of these exciting new rate plans, call directly at 1-800-918-8543, visit greatcall.com or select retailers including Best Buy, Sears, Radio Shack Dealer Franchises, Fry’s Electronics and ShopKo. Visit our store locator online to find a retailer near you.

About GreatCall, Inc.

GreatCall differentiates itself as a company of “People You Can Count On” to deliver wireless services focused on helping to keep customers connected, safe and healthy™. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a high-quality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s services, apps and cell phone handsets are sold nationwide at leading retailers such as Best Buy, Sears, Sears Hometown Stores, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.GreatCall.com.

To learn more about all available GreatCall products and services, please visit: http://www.greatcall.com/jitterbug/plans. This GreatCall news release and other announcements are available at http://www.greatcall.com/buzz. Or follow our news on Twitter @GreatCallInc and on Facebook facebook.com/greatcall. For access to company logos and high-resolution images and screen shots, please visit: www.greatcall.com/assets.

In partnership with Posit Science, GreatCall, a leader in wireless products and services that enable its customers to stay connected, safe and healthy today announced the immediate release of Brain Games on the Jitterbug cell phone at the 2013 Consumer Electronics Show in Las Vegas. Attendees will be among the first to exercise their brains using Posit Science’s newest memory games from the convenience of GreatCall’s award-winning and easy-to-use Jitterbug cell phone.

The two games, named “Quick Match” and “Make a Pair” aim to improve memory and cognitive thinking for GreatCall customers, and come preloaded on all Jitterbug Plus cell phones at no extra cost or monthly service fee. Posit Science’s brain exercises are built on the fact that as we get older, our brains become less efficient at processing information. In fact, research published by the British Medical Journal shows that brain function can start decreasing as early as age 45. “The Jitterbug has become a platform for health and safety services that really work for older consumers,” said David Inns, CEO of GreatCall. “With the help of Posit Science, we feel this fantastic new Brain Games product will truly help our customers with their overall wellness goals.”

Both brain exercise games included on the Jitterbug Plus have been shown to improve memory and focus in older adults. “Studies show that these games significantly improve cognitive function in older adults. They improve the brain’s ability to take in information from the environment quickly and accurately, which in turn improves everything from health-related quality of life to the ability to retain independence later in life,” said Henry Mahncke, CEO of Posit Science.

Unlike previous cognitive training, these brain games do not try to fix a problem by practicing it repeatedly. The exercises use intelligent algorithms that constantly adjust the game’s difficulty level to a person’s performance, so that each player has a tailored journey as they progress through the memory games.

“Our scientists are experts in brain plasticity, the ability of the brain to re-wire and change. Each exercise draws on what experts have learned in recent years about driving change in the brain. Based on our expertise, we have developed exercises that train and sharpen cognitive function by improving the speed and accuracy of sensory perception,” explains Mahncke.

Those attending the Consumer Electronics Show can experience the games firsthand at the GreatCall booth, located in South Hall, booth 26725.

About GreatCall, Inc.

GreatCall is a company of "People You Can Count On" to deliver wireless services that help keep customers connected, safe and healthy. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a high quality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s services, apps, and cell phone handsets, including the Jitterbug® and The 5Star™ are sold nationwide at leading retailers such as Walmart, Best Buy, Sears, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA. For more information, please visit www.GreatCall.com. To learn more about all available GreatCall products and services, please visit: http://www.greatcall.com/jitterbug. This GreatCall news release and other announcements are available at http://www.greatcall.com/buzz. Or follow our news on Twitter @GreatCallInc and on Facebook facebook.com/greatcall. For access to company logos and high-resolution images and screen shots, please visit: www.greatcall.com/assets.

About Posit Science

Posit Science is the leading provider of clinically proven brain fitness training. Its exercises, available online at www.BrainHQ.com, have been shown to significantly improve brain speed, attention, memory and quality of life. Multiple studies have been conducted and published on the efficacy of Posit Science’s exercises in more than 60 peer-reviewed articles in leading science and medical journals. Posit Science’s work has been featured in three public television documentaries as well as in numerous news programs, national magazines, and major newspapers. Posit Science was featured in SharpBrains’ report on the digital brain health market as a “Top Company to Watch in 2013/2014”. The company’s science team is led by renowned neuroscientist Michael Merzenich, PhD.

Palo Alto and San Diego, Calif. – February 19, 2013 – Robert Bosch Healthcare Systems, Inc., the market leader in evidence-based telehealth solutions, and a subsidiary of the Bosch Group, and GreatCall, Inc., a leader in wireless services that help people stay connected, safe and healthy, today announced a strategic partnership to develop and market an innovative line of mobile telehealth and m-health solutions. The partnership combines Bosch’s evidence-based telehealth solutions, which provide patients with valuable disease/condition knowledge and reinforcement to improve their self-management skills, with GreatCall’s expertise in developing wireless health and safety solutions for older consumers and their families.

Bosch Healthcare provides telehealth solutions using over 100 health management programs in more than 30 medical conditions. These programs support the care of patients with chronic conditions, both in the important period post-hospitalization and during longer-term care coordination. With an increasing number of active adults of all ages living with chronic conditions, Bosch is convinced that mobile telehealth solutions will become indispensible in engaging and meeting the needs of this broader population, while delivering key elements that have shown to generate positive clinical and economic outcomes for its traditional user base.

Jasper zu Putlitz, M.D., president of Bosch Healthcare Systems, underscored the company’s enthusiasm for the partnership with GreatCall: “Today, many older persons are active and are looking for a telehealth solution that travels. In partnering with GreatCall, we will be able to leverage GreatCall’s expertise in mobile technology and Bosch’s evidence-based telehealth approach in order to offer our customers mobile telehealth solutions.”

GreatCall is one the first companies to understand how to provide usable technology for aging consumers, and has successfully launched innovative wireless products under the Jitterbug®, 5Star™ and GreatCall® brands. The company’s products are widely recognized as easy to understand and use. GreatCall’s wireless devices, mobile PERS, and health and safety services provide immediate access to healthcare and emergency response professionals, and timely information and reminders, and assist its customers in remaining engaged and living a quality life.

“Telehealth and m-health solutions can provide vast benefits to patients, their families and their healthcare providers,” said David Inns, president and CEO of GreatCall. “Our partnership with Bosch Healthcare is a significant milestone for the industry and will help make the promise of broad adoption of these solutions a reality.”

The companies anticipate their first offering will become commercially available this year.

About Robert Bosch Healthcare

Robert Bosch Healthcare Systems, Inc., is a leading provider of innovative telehealth systems. Bosch’s product spectrum ranges from patient interfaces to comprehensive health management and patient evaluation software allowing healthcare professionals to efficiently evaluate the patient’s health status. Bosch Healthcare strives to help improve diagnosis and treatment through systematic patient monitoring and involvement. The result is that health professionals are able to provide a higher quality of care for patients with chronic conditions, patients lead happier and healthier lives, and the cost of healthcare is reduced for payers. Robert Bosch Healthcare Systems, Inc. is a fully owned subsidiary of the Bosch Group. For more information, go to www.bosch-telehealth.com.

About the Bosch Group

In the U.S., Canada and Mexico, the Bosch Group manufactures and markets automotive original equipment and aftermarket products, industrial drives and control technology, power tools, security and communication systems, packaging technology, thermotechnology, household appliances, solar energy, healthcare telemedicine and software solutions. Having established a regional presence in 1906, Bosch employs over 23,000 associates in more than 100 locations, with sales of $9.8 billion in fiscal year 2011. For more information, visit www.boschusa.com.

The Bosch Group is a leading global supplier of technology and services. In the areas of automotive technology, energy and building technology, industrial technology and consumer goods, more than 300,000 associates generated sales of 51.5 billion euros ($71.7 billion) in 2011. The Bosch Group comprises Robert Bosch GmbH and roughly 350 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth. Each year, Bosch spends around 4.2 billion euros ($5.8 billion) for research and development, and applies for over 4,100 patents worldwide. The Bosch Group’s products and services are designed to improve quality of life through solutions that are innovative and beneficial, as well as fascinating. In this way, the company offers technology worldwide that is “Invented for life.” Additional information is available online at www.bosch.com and www.bosch-press.com.

The company was set up in Stuttgart in 1886 by Robert Bosch (1861-1942) as “Workshop for Precision Mechanics and Electrical Engineering.” The special ownership structure of Robert Bosch GmbH guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant up-front investments in the safeguarding of its future. Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The majority of voting rights are held by Robert Bosch Industrietreuhand KG, an industrial trust. The entrepreneurial ownership functions are carried out by the trust. The remaining shares are held by the Bosch family and by Robert Bosch GmbH.

About GreatCall, Inc.

GreatCall provides easy-to-use wireless health and safety products for aging consumers and their families, allowing them to enjoy a worry-free independent lifestyle. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a high quality customer service experience. The company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall’s products and services, including The 5Star™ and the Jitterbug® are sold nationwide at leading retailers such as Walmart, Best Buy, Sears, Radio Shack Dealer Franchise, Fry’s Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, CA.

To learn more about all available GreatCall products and services, please visit: http://www.greatcall.com. This GreatCall news release and other announcements are available at http://www.greatcall.com/buzz. Or follow our news on Twitter @GreatCallInc and on Facebook facebook.com/greatcall. For access to company logos and high-resolution images and screen shots, please visit: www.greatcall.com/assets.

San Diego, Calif. – April 29, 2013 – GreatCall, Inc., the leader in wireless health and safety services for aging consumers and their families, celebrated the groundbreaking of its new call center located at 9290 Gateway Drive, Suite 230, in Reno, Nev. today. GreatCall is seeing increased demand for its innovative and helpful solutions, and in fact saw its 5Star Urgent Care customer base grow by more than 250 percent in the last 12 months. The new call center will help meet the service needs of these customers as GreatCall invests more than $1 million in the new 20,000-square-foot facility which will begin operating in June 2013.

GreatCall, the creator of Jitterbug, 5Star Urgent Response, and a suite of health and medical apps, currently employs more than 500 U.S. based, full-time staff, including emergency response professionals, customer service representatives, 24/7 live operators and sales representatives at its two facilities in California. The new call center will add 75 new hires within the next six months.

“As mobile safety and health solutions become more prevalent each year, it is critical to meet this expanding demand with highly trained emergency responders and customer care representatives,” said David Inns, President and CEO at GreatCall. “Our new facility and expanded team of experts will allow us to continue to provide the superior level of personalized service for which GreatCall is known.”

The new Reno call center will support GreatCall’s growing range of mobile health and safety offerings, all of which offer live support, including emergency response, live Operator assistance and 24/7 U.S. based customer service. The new staff will continue to provide live service to all of GreatCall’s subscribers, no matter which product they are using, even a safety or health app on a smart phone.

In addition to the award-winning, U.S. based customer service team, and 24/7 live Operator assistance, the new call center will house a team of GreatCall’s 5Star Urgent Response agents, who are certified by the National Academies of Emergency Dispatch (NAED) and are trained in CPR and other emergency protocols. These agents can assess a caller’s situation, identify their location using new, patented GPS technology and advanced location analysis, and determine the appropriate assistance when they are experiencing a medical emergency or threat to their safety.

The new, state-of-the-art facility features new equipment, new back-end systems, SAS 70 Type II certified infrastructure for emergency response, an employee training center and extensive space for call stations. Local labor will be used to manage and execute the 10-week construction project of building improvements.

To celebrate the groundbreaking, Nevada Gov. Brian Sandoval, Reno Mayor Bob Cashell and GreatCall President and CEO David Inns delivered remarks during a press conference today at Peppermill Resort Hotel in Reno.

For more information about how to view or apply for open positions, applicants may visit www.greatcall.com/careers or www.nevadajobconnect.com.

About GreatCall, Inc.

GreatCall provides easy-to-use wireless health and safety products for aging consumers and their families, allowing them to enjoy a worry-free independent lifestyle. The company stands apart from other wireless services providers through its simplified, personalized and humanized approach, as well as its commitment to providing a high quality customer service experience. As the creator of Jitterbug, 5Star Urgent Response, and a suite of health and medical apps, the company has been widely praised for its ability to deliver the benefits of innovation and technology in a meaningful and easy-to-use format. GreatCall has received prominent national media accolades from the Wall Street Journal, BusinessWeek, The New York Times, Washington Post and major TV broadcast networks.

GreatCall's products and services, including The 5Star™ and the Jitterbug® are sold nationwide at leading retailers such as Walmart, Best Buy, Sears, Radio Shack Dealer Franchise, Fry's Electronics and ShopKo, as well as direct to consumers at 1-800-918-8543 and online at GreatCall.com. GreatCall also offers a growing family of health and medical apps including Urgent Care, MedCoach and 5Star. Service coverage includes the U.S. and Canada. GreatCall is located in San Diego, Calif. To learn more about all available GreatCall products and services, please visit: http://www.greatcall.com. This GreatCall news release and other announcements are available at http://www.greatcall.com/buzz. Or follow our news on Twitter @GreatCallInc and on Facebook facebook.com/greatcall. For access to company logos and high-resolution images and screen shots, please visit: www.greatcall.com/assets.