5Star Urgent Response - Personal Safety for any family safety, security or urgent situation

New 5Star Urgent Response from GreatCall

Reliable Nationwide Coverage

5Star is powered by one of the nation’s largest and most reliable wireless networks.

Coverage
Certified Response Agents

5Star Agents are trained and certified by the National Academies of Emergency Dispatch.

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5Star Urgent Response is available nationwide at a Walmart Pharmacy or Sears.

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At the touch of a button get help in any unsafe or uncertain situation.
Only $49.99

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Why Choose 5Star Urgent Response?

What if you could help protect those closest to you, or yourself, with the touch of a button? Now you can, with new 5Star Urgent Response™. At the press of a button, you will be connected to a skilled team of highly-trained Certified Response Agents. They will identify you and your location, can conference in family or friends, help dispatch 9-1-1 emergency services, access a nurse, or provide any additional assistance, if needed.

Reliable Nationwide Coverage

5Star™ works nationwide and provides you with access to help anytime, anywhere wireless coverage is available.
Two way communications is powered by one of the nation’s largest and most reliable wireless networks.

Certified Response Agents

Live, 100% U.S. based agents are available 24 hours a day, 7 days a week.
Certified by the National Academies of Emergency Dispatch® and trained in CPR and other emergency protocols.
Agents are equipped to handle a wide variety of situations and will remain on the line with you until your situation is resolved.

Enhanced Location Technology

5Star Agents utilize GPS technology, advanced location training and the “frequent locations” information in your Personal Profile to determine where a user is when they call.
Online Locator Service for Responder customers enables authorized users to securely and privately find the device and/or family member at mygreatcall.com.

5Star and 9-1-1 Work Together

Agents will identify and locate you, assess your situation and then send the appropriate help.
Agents are able to assist in dispatching 9-1-1 emergency services, can conference in family and friends, and will stay on the line with you until your situation is resolved.
To connect directly to 9-1-1, Responder users simply press and hold the Responder Call Button down for five seconds while Jitterbug and Smartphone customers can dial 9-1-1.
After a 9-1-1 call, a 5Star Agent will call to be sure your situation is resolved.

Your Personal Profile

Contains comprehensive, personal details such as emergency contacts and medical conditions, which allow the Agent to assist you better in an urgent situation.
Your profile is secured by an SAS 70 Type II certified data center, HIPAA compliant, and is only shared with first responders in the event of an emergency.
The more information that you provide, the more prepared you will be in the event of an emergency.
Whether it’s the contact information of a loved one, or important medical history, 5Star Agents will use this information to assist you quickly and safely.

5Star Includes Our Award Winning LiveNurse Free

Unlimited mobile health advice from registered nurses 24 hours a day.
Nurses available in English or Spanish, with no appointment necessary.

Multilingual Support

Agents can provide translation support in over 100 languages.

Affordable - No Contract

5Star is just $14.99 a month with no contracts and no cancellation fees. Service for each additional device is only $8.99 a month.
Get $10 off the $35 one-time Responder activation fee when you activate online.

Reliable Nationwide Coverage

Certified Response Agents

Find A Store

Start Shopping Online

Why Choose 5Star Urgent Response?

Reliable Nationwide Coverage

Certified Response Agents

Enhanced Location Technology

5Star and 9-1-1 Work Together

Your Personal Profile

5Star Includes Our Award Winning LiveNurse Free

Multilingual Support

Affordable - No Contract